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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:13.5pt;font-family:"Arial","sans-serif";color:#780C51"><w:Sdt ContentLocked="t" DocPart="01140C4FC51A4EA1A4E9E5D8F99816C8" id="1998450245"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:blue;font-weight:normal"><img width="824" height="152" id="_x0000_i1028" src="cid:image002.jpg@01D06CAA.4401E780"></span><span style="font-size:10.5pt">
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:13.5pt;font-family:"Arial","sans-serif";color:#780C51"><w:Sdt DocPart="120D97842585474DBE05C86BCACF7F4B" text="t" id="313535999">ELLUCIAN CLOUD SERVICES</w:Sdt></span></b><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:black"><br>
<br>
</span><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:#780C51"><w:Sdt DocPart="01140C4FC51A4EA1A4E9E5D8F99816C8" text="t" id="-2027398424">Maintenance Notification</w:Sdt></span></b><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif"">Please be advised that the Ellucian Recruiter 3.7.1 Upgrade will be installed in the PRODUCTION environment on April 17, 2015 5 p.m.
Eastern and will conclude on April 19, 2015 8 a.m. Eastern. This notification details the maintenance timeline and planned work.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:#780C51">Window:</span></b><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif""><o:p></o:p></span></b></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:#780C51">April 17, 2015 5 p.m. Eastern – April 19, 2015 8 a.m. Eastern</span></b><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif""><o:p></o:p><span style="color:#780C51"><w:sdtPr></w:sdtPr></span></span></b></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:#780C51">Activity:
</span></b><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif""><o:p></o:p></span></b></p>
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<w:Sdt DocPart="120D97842585474DBE05C86BCACF7F4B" text="t" MultiLine="t" title="Overview" SdtTag="Overview" id="698364194">
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:#780C51">Install Ellucian Recruiter 3.7.1 Upgrade in the Production Environment.<o:p></o:p><w:sdtPr></w:sdtPr></span></b></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:#780C51">Impact:</span></b><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif""><o:p></o:p></span></b></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:#780C51"><w:Sdt DocPart="42C19D93986D42B6A199E600E83953A8" text="t" MultiLine="t" title="Customer Impact" SdtTag="Customer Impact" id="848146222">The
production environment will be unavailable during the maintenance window.</w:Sdt></span></b><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif""><o:p></o:p></span></b></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:#780C51">Notification:<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial","sans-serif"">The Cloud Services team will direct end-users to a Maintenance Page during the maintenance window.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:#780C51">Verify:<o:p></o:p></span></b></p>
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<td width="676" valign="top" style="width:405.5pt;padding:.05in .05in .05in .05in;height:24.3pt">
<w:Sdt DocPart="120D97842585474DBE05C86BCACF7F4B" text="t" MultiLine="t" title="Verification Actions" SdtTag="Verification Actions" id="886300996">
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial","sans-serif"">The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance
is completed to confirm all services are operating correctly. Status announcements will be sent prior to work commencing and once all work has been verified completed.<b><span style="color:#780C51"><o:p></o:p></span></b><w:sdtPr></w:sdtPr></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:#780C51">Contact:</span></b><b><span style="font-size:10.5pt;font-family:"Arial","sans-serif""><o:p></o:p></span></b></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:black">If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming
maintenance, please contact your engagement manager who can arrange a meeting with the appropriate technical personnel.<o:p></o:p><w:sdtPr></w:sdtPr></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:black">Thank You,<o:p></o:p></span></p>
<w:Sdt DocPart="120D97842585474DBE05C86BCACF7F4B" text="t" MultiLine="t" id="1778287803">
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:#780C51">Your Ellucian Cloud Services Team</span><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:#780C51"><w:sdtPr></w:sdtPr></span></p>
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<span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"><br>
FOLLOW US<br>
</span><a href="http://twitter.com/@ellucianinc" title=""Ellucian on Twitter" "><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:blue;text-decoration:none"><img border="0" width="40" height="40" id="_x0000_i1027" src="cid:image004.png@01D06CAA.4401E780"></span></a><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"> </span><a href="http://www.facebook.com/ellucianinc" title=""Ellucian on Facebook" "><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:blue;text-decoration:none"><img border="0" width="40" height="40" id="_x0000_i1026" src="cid:image006.png@01D06CAA.4401E780"></span></a><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"> </span><a href="http://www.linkedin.com/company/ellucian" title=""Ellucian on LinkedIn" "><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:blue;text-decoration:none"><img border="0" width="40" height="40" id="_x0000_i1025" src="cid:image008.png@01D06CAA.4401E780"></span></a><span style="font-size:10.5pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="margin-bottom:12.0pt;text-align:center;line-height:13.5pt">
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
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<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:black">Banner®, Colleague®, and Luminis® are trademarks of Ellucian Company L.P. or its affiliates and are registered in the U.S. and other countries. Ellucian™, Ellucian Advance™, Ellucian Degree Works™,
Ellucian Course Signals™, Ellucian SmartCall™, and Ellucian Recruiter™ are trademarks of Ellucian Company L.P. or its affiliates. Other names may be trademarks of their respective owners. <br>
© 2009–2013 Ellucian Company L.P. and its affiliates.<br>
<br>
Ellucian<br>
4375 Fair Lakes Court Fairfax, Virginia 22033<br>
800-223-7036</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
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