<html><head></head><body><div>Short Description: LM-mst-orn - P1 - Recruiter - https://semows.elluciancloud.com:8443/Datatel.ERec</div><div> </div><div>You are receiving this notification because a comment has been added to INC001080414</div><div> </div><div>Comments: <table cellpadding="0" cellspacing="0" style="table-layout:fixed" width="100%"><tbody><tr><td colspan="2"><hr /></td></tr><tr style=""><td class="tdwrap"><strong>2015-09-24 11:25:43 EDT - Rocco Roccograndi</strong></td><td align="right" nowrap="true"><sup>Comment</sup></td></tr><tr style=""><td colspan="2"><span style="word-wrap:break-word;display:block;">The Dynamics CRM AppPool recycled at this time causing the Response server to degrade for about 10 min. This has been noted and we are researching ways to reduce the impact if or when this happens again.</span></td></tr><tr><td colspan="2"><hr /></td></tr><tr style=""><td class="tdwrap"><strong>2015-09-23 11:06:10 EDT - Joe Tran</strong></td><td align="right" nowrap="true"><sup>Comment</sup></td></tr><tr style=""><td colspan="2"><span style="word-wrap:break-word;display:block;">Response Service API call is timing out. Current monitoring threshold is 30 seconds. </span></td></tr></tbody></table></div><div> </div><div>Caller: Solarwinds ORLDC</div><div>Campus: Remote, USA </div><div>Building: </div><div>Room: </div><div>Best contact number: (866) 614-5012</div><div>Priority: 1 - Critical</div><div>Description: Critical Alert - Triage and follow escalation path immediately. Phone call and email required<div> </div>Alert ID: LMS3993 Created At: 2015-09-23 10:50:41 EDT<div> </div>Client Name: Southeast Missouri State University [SEMO], Admin Group: Recruiter<div> </div>The following monitor is critical: https://semows.elluciancloud.com:8443/Datatel.ERecruiting.Erp.Response.Services/DatatelRecruiterResponse.svc/RESTService/PingResponseService<div> </div>Description: Response<div> </div>Alert URL: https://ellucian.logicmonitor.com/santaba/uiv2/alert/confirmation.jsp?id=LMS3993&type=serviceAlert <div> </div>Contact Admin Group - Recruiter, Escalation Path - https://ellucian.service-now.com/kb_view.do?sysparm_article=KB000106777</div><div> </div><div> </div><div> </div><div><p></p>
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