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<div>All see below. And, any Southeast network outages last night? <br>
<br>
Alisa McFerron
<div>Assistant Director of Admissions for Operations</div>
<div><span style="font-size: 13pt;">Southeast Missouri State University</span></div>
<div>Office: 573-651-5937</div>
<div>Fax: 573-651-5936</div>
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<div><br>
Begin forwarded message:<br>
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<div><b>From:</b> "Schneider, Trent" <<a href="mailto:Trent.Schneider@ellucian.com">Trent.Schneider@ellucian.com</a>><br>
<b>Date:</b> January 26, 2016 at 6:40:13 AM CST<br>
<b>To:</b> "McFerron, Alisa A" <<a href="mailto:amcferron@semo.edu">amcferron@semo.edu</a>><br>
<b>Subject:</b> <b>RE: [Elluciansupport] Recruiter JMS Subscription is DOWN</b><br>
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<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The only thing I can think of that might interfere is if you have not updated the firewall rules with the new NAT IP addresses that
were circulated in December. See attached, basically:<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The Client Network Team will need to expand current firewall rules to allow traffic from the 3 additional IPs listed:
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">52.0.60.9
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">52.5.110.249
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">54.165.61.168<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">If you’ve done that and still an issue, put in an urgent support ticket.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D">Trent Schneider, PMP | Customer Success Manager |</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">
</span><span style="font-family:"Arial",sans-serif;color:#391651">ellucian</span><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:#391651">®</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> |
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D">O:+1.570.704.5634 | M:+1.610.858.0491|
</span><a href="mailto:trent.schneider@ellucian.com"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#0563C1">trent.schneider@ellucian.com</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"> |
<a href="http://www.ellucian.com">www.ellucian.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#1F497D">CONFIDENTIALITY: This email (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited.
If you received this email in error, please notify the sender and delete this email from your system. Thank you.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> McFerron, Alisa A [<a href="mailto:amcferron@semo.edu">mailto:amcferron@semo.edu</a>]
<br>
<b>Sent:</b> Tuesday, January 26, 2016 7:20 AM<br>
<b>To:</b> Schneider, Trent<br>
<b>Subject:</b> Fwd: [Elluciansupport] Recruiter JMS Subscription is DOWN<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Any ideas why there is an issue?<br>
<br>
Alisa McFerron <o:p></o:p></p>
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<p class="MsoNormal">Assistant Director of Admissions for Operations<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:13.0pt">Southeast Missouri State University</span><o:p></o:p></p>
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<p class="MsoNormal">Office: 573-651-5937<o:p></o:p></p>
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<div>
<p class="MsoNormal">Fax: 573-651-5936<o:p></o:p></p>
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Begin forwarded message:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b>From:</b> "McFerron, Alisa A" <<a href="mailto:amcferron@semo.edu">amcferron@semo.edu</a>><br>
<b>Date:</b> January 25, 2016 at 9:46:56 PM CST<br>
<b>To:</b> Ellucian Support List <<a href="mailto:elluciansupport@newlist.semo.edu">elluciansupport@newlist.semo.edu</a>><br>
<b>Subject:</b> <b>Re: [Elluciansupport] Recruiter JMS Subscription is DOWN</b><br>
<b>Reply-To:</b> Ellucian Support List <<a href="mailto:elluciansupport@newlist.semo.edu">elluciansupport@newlist.semo.edu</a>><o:p></o:p></p>
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<p class="MsoNormal">Trent,<br>
<br>
Any ideas what could be going on?<br>
<br>
<br>
Alisa McFerron<br>
Assistant Director of Admissions for Operations<br>
Southeast Missouri State University<br>
<br>
<br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal">On Jan 25, 2016, at 9:32 PM, Wilde, David W <<a href="mailto:dwilde@semo.edu">dwilde@semo.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Apparently still not working. <o:p></o:p></p>
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<p class="MsoNormal">:(<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Sent from my iPhone<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Jan 25, 2016, at 10:30 PM, "<a href="mailto:oracle@banssb.semo.edu">oracle@banssb.semo.edu</a>" <<a href="mailto:oracle@banssb.semo.edu">oracle@banssb.semo.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Time Stopped was: 2016-01-25 21:25:09<o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<o:p></o:p></p>
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<p class="MsoNormal">EllucianSupport mailing list<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:EllucianSupport@newlist.semo.edu">EllucianSupport@newlist.semo.edu</a><o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<o:p></o:p></p>
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<p class="MsoNormal">EllucianSupport mailing list<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:EllucianSupport@newlist.semo.edu">EllucianSupport@newlist.semo.edu</a><o:p></o:p></p>
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