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Ellucian Cloud
- eCRM SaaS Advise
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<span style="font-family:Arial; font-size:30px; font-weight:bold; color:#333333; text-decoration:none;">
<a href="http://stspg.io/24uT" style="font-family:Arial; font-size:30px; font-weight:bold; color:#333333; text-decoration:none;">eCRM SaaS Advise</a>
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Mar 22, 10:00 EDT - Mar 25, 17:00 EDT
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A Maintenance Update Has Been Posted
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Maintenance will begin as scheduled in 60 minutes.
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Mar 22, 09:00 EDT
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Previous Updates
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Scheduled
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Please set up an EOC Status Page notification in the Pilot (Advise) Component with the information posted below.
<br>
<br>Send the following communications:
<br>Initial: 3/18 6 p.m. Eastern
<br>Reminder: 3/22 9 a.m. Eastern (1 hour before start time)
<br>Final: 3/25 5 p.m. Eastern
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<br>=================================
<br>ELLUCIAN CLOUD SERVICES
<br>
<br>Maintenance Notification – eCRM SaaS Advise
<br>
<br>Please be advised that ADFS maintenance will take place in the AWS Non-production environment March 22, 2016 10 a.m. through March 25, 2016 5 p.m. EST.
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<br>This notification details the maintenance timeline and planned work.
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<br>Window: March 22, 2016 10 a.m. to March 25, 2016 5 p.m. EST
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<br>Activity: Perform ADFS maintenance.
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<br>Impact: No downtime is expected.
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<br>During the maintenance window, customers may experience periods of slow performance.
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<br>
<br>Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly. Status announcements will be sent prior to work commencing and once all work has been verified completed.
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<br>Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your customer success manager who can arrange a meeting with the appropriate technical personnel.
<br>
<br>Thank You,
<br>Your Ellucian Cloud Services Team
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Mar 18, 18:29 EDT
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This scheduled maintenance affects: Network, Firewall, Monitoring, Ellucian SaaS (Ellucian Advancement, Ellucian Elevate, Ellucian eTranscripts, Ellucian Mobile Cloud, Ellucian Pilot, Ellucian Recruiter), and AWS Health Status (AWS ec2-us-east-1, AWS ec2-us-west-2, AWS ec2-eu-west-1, AWS rds-us-east-1, AWS rds-us-west-2, AWS rds-eu-west-1, AWS s3-us-standard, AWS route53).
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View <a href="http://status.elluciancloud.com" style="font-family:Arial; font-size:13px; color:#AAAAAA; text-decoration:underline">status page</a> or
<a href="http://status.elluciancloud.com/manage/cjxmbmn6l2nf" style="font-family:Arial; font-size:13px; color:#AAAAAA; text-decoration:underline">manage your subscription</a> to
these emails.
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