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<div>Trent,</div>
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<div id="AppleMailSignature">Here is our IT's response:</div>
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<div id="AppleMailSignature"><span style="background-color: rgba(255, 255, 255, 0);">The ip addresses 52.200.193.195 and 52.200.197.81 have the same specific rules Ellucian's other servers have on our firewall. I may need to work with you/them and watch the
firewall to see what is actually happening when they test to figure out what is wrong. </span></div>
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Alisa McFerron
<div>Assistant Director of Admissions for Operations</div>
<div><span style="font-size: 13pt;">Southeast Missouri State University</span></div>
<div>Office: 573-651-5937</div>
<div>Fax: 573-651-5936</div>
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<div><br>
On Jan 12, 2017, at 8:05 AM, Schneider, Trent <<a href="mailto:Trent.Schneider@ellucian.com">Trent.Schneider@ellucian.com</a>> wrote:<br>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#780C51">ELLUCIAN CLOUD SERVICES</span></b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"><br>
<br>
</span><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">REMINDER: Action Required by ALL Recruit SaaS Clients –</span></b><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif">
<span style="color:#780C51">Firewall Rules Change – Needed ASAP</span></span></b><o:p></o:p></p>
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<p class="MsoNormal" style="line-height:115%"><span style="font-size:10.5pt;line-height:115%;font-family:"Arial",sans-serif">If you are receiving this message our cloud team was not able to successfully test connectivity from our new NAT server infrastructure
to your Recruit SaaS PROD and/or TEST instance yesterday. As requested last week, please verify that the below is completed for both TEST and PROD by end of this week to allow for uninterrupted functionality.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:10.5pt;line-height:115%;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:10.5pt;line-height:115%;font-family:"Arial",sans-serif">REQUESTED ACTION:<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:10.5pt;line-height:115%;font-family:"Arial",sans-serif">As part of our platform upgrade to Modern Hosting in AWS, a change is needed to the firewall rules at your institution to allow traffic
for new Network Address Table (NAT) IP Addresses shown below. These new NAT tables are being incorporated into the AWS SaaS infrastructure to which all client Recruit Org’s will ultimately be migrated and it’s necessary to update firewall rules at your institution
to accommodate.</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"> <o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:10.5pt;line-height:115%;font-family:"Arial",sans-serif">This notification details the action and timeline required for this change.
</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;mso-line-height-alt:1.15pt"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Window:</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:1.15pt"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Please complete this change as soon as possible to avoid issues</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Activity:
</span></b><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Your network team will need to update the firewall rules governing communication with your BRIM instance or Colleague API to allow traffic for (2) new IP addresses.
All existing IPs should remain in place. Please allow traffic from the IP addresses listed below.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51"> </span><o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-size:10.5pt;font-family:Symbol;color:#780C51">·</span><span style="font-size:7.0pt;font-family:"Times New Roman",serif;color:#780C51">
</span><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Additional NAT Gateways:</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif">52.200.193.195</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif">52.200.197.81</span></b><o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif"> </span></b><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Impact:</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">There is no Impact</span><span style="font-size:10.5pt;font-family:"Arial",sans-serif">
<span style="color:#780C51">to availability of Recruit while these changes are being made. If the changes are not made however, once your ORG is migrated to the new hosting infrastructure, integration to your on-campus ERP may be interrupted.</span></span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Verify:</span></b><o:p></o:p></p>
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<td width="541" valign="top" style="width:405.5pt;padding:.05in .05in .05in .05in;height:38.25pt">
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Please notify your Customer Success Manager after the changes are made so we can verify connectivity from the new
servers.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Contact:</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming
maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Thank You,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Your Ellucian Cloud Services Team</span><o:p></o:p></p>
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