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Ellucian Cloud
- Ellucian CRM Recruit - PROD Move to Modern Hosting Scheduled
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<a href="http://stspg.io/4v2O" style="font-family:Arial; font-size:30px; font-weight:bold; color:#333333; text-decoration:none;">Ellucian CRM Recruit - PROD Move to Modern Hosting Scheduled</a>
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Feb 8, 17:00 EST - Feb 26, 17:00 EST
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Maintenance Details
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ELLUCIAN CLOUD SERVICES
<br>CRM Recruit – PROD Move to Modern Hosting Project for 4.x SaaS clients
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<br>Please be advised that the Ellucian CRM Recruit PROD Move to Modern Hosting Schedule has been set . This notification details the maintenance timeline and planned work.
<br>Note: This does not impact Recruit 3.x clients. 3.x Clients will be migrated to Modern Hosting during their Recruit 4.x Upgrade project.
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<br>Activity: Migrate all 4.x PROD environments to the new AWS Hosting Infrastructure/Pods.
<br>Note: The Move will NOT include a Clone of Production to Test but a snapshot of PROD will be made for recovery purposes.
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<br>Window: The Migrations will begin on February 8th at 5:00 PM ET and end at 5:00 PM ET on February 26th. We expect the process to take between 2 -4 hours per client instance, and the migrations will be scheduled off-hours (evenings/weekends) to minimize impacts to clients.
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<br>Impact: Your PROD environment will be unavailable during the actual Migration of your site to Modern Hosting. The CSM team will provide a date/time range within the window for your specific outage. Your environment will otherwise be available during the window.
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<br>Dependencies: Full text indexing must be turned off in your environment for the move. If your instance is set with full-text indexing on, you will be notified separately.
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<br>Client Action: The Client will be responsible for validating the environment following the migration. Please review user access, major business processes, integration to the ERP, and 3rd Party integrations.
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<br>Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after the Migration is completed to confirm all services are operating correctly.
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<br>Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
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<br>Thank You,
<br>Your Ellucian Cloud Services Team
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Feb 1, 10:47 EST
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This scheduled maintenance affects: Ellucian SaaS (Ellucian Recruit).
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View <a href="http://status.elluciancloud.com" style="font-family:Arial; font-size:13px; color:#898989; text-decoration:underline">status page</a> or
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