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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">IMPORTANT:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Please read below for important information about your schedule for the upcoming
<b>PRODUCTION move to Modern hosting.<o:p></o:p></b></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">++++++++++++++++++++++++++++++++++++++++++++++++++++<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333">Activity:</span></b><span style="font-family:"Arial",sans-serif;color:#333333"> PRODUCTION Move to Modern Hosting
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333">Date:</span></b><span style="font-family:"Arial",sans-serif;color:#333333"> </span><span style="font-family:"Arial",sans-serif">Thursday<span style="color:#333333">, February
</span>23rd<span style="color:#333333"><o:p></o:p></span></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333">Time Window:
</span></b><span style="font-family:"Arial",sans-serif;color:#333333"> 8</span><span style="font-family:"Arial",sans-serif">:00
<span style="color:#333333">PM – </span>6<span style="color:#333333">:00 AM Eastern<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333">Impact:</span></b><span style="font-family:"Arial",sans-serif;color:#333333"> Your PROD Environment will be unavailable
</span><span style="font-family:"Arial",sans-serif">for between 2 - 4 hours <span style="color:#333333">
during the window<o:p></o:p></span></span></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333">Notices:</span></b><span style="font-family:"Arial",sans-serif;color:#333333"> You will receive Start and End notices when the work actually begins and is completed. A Maintenance
notice will be posted for the Web Front End while the site is offline notifying prospect students that the site is under maintenance.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333">Dependencies:</span></b><span style="font-family:"Arial",sans-serif;color:#333333"> Full text indexing must be turned off in your environment for the move. If your instance
is set with full-text indexing on, you will be notified separately to address that issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333">Validation:
</span></b><span style="font-family:"Arial",sans-serif;color:#333333"> The Client will be responsible for validating the environment following the migration. Please review user access, major business processes, integration to the ERP, and 3rd Party integration</span><span style="font-family:"Arial",sans-serif">s.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Ellucian Grouping: (41A, 42A)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">++++++++++++++++++++++++++++++++++++++++++++++++++++<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Please contact your Customer Success Manager with any questions or issues</span><span style="font-family:"Arial",sans-serif"> about the hosting move<span style="color:#333333">.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Thank you,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Your CSM SaaS POC team<o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:CSM-SaaS@ellucian.com"><span style="font-family:"Arial",sans-serif">CSM-SaaS@ellucian.com</span></a><span style="font-family:"Arial",sans-serif;color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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