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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#780C51">ELLUCIAN CLOUD SERVICES</span></b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"><br>
<br>
</span><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#780C51">Maintenance Bulletin – Recruit SaaS TEST – Upgade to Recruit 4.6</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Good Morning – this notice serves as a reminder that the Recruit 4.6 Test upgrade for your site will begin shortly. The information about the upgrade is below
<b><span style="color:#333333"><o:p></o:p></span></b></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333">Activity:</span></b><span style="font-family:"Arial",sans-serif;color:#333333"> Recruit 4.6 upgrade to TEST environment<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333">Date:</span></b><span style="font-family:"Arial",sans-serif;color:#333333">
</span><span style="font-family:"Arial",sans-serif">Mon<span style="color:#333333">day, February
</span>20<span style="color:#333333">th<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333">Time Window: </span></b><span style="font-family:"Arial",sans-serif;color:#333333">9AM – 5PM Eastern<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333">Impact:</span></b><span style="font-family:"Arial",sans-serif;color:#333333"> Your Test Environment will be unavailable during the window<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333">Dependencies:</span></b><span style="font-family:"Arial",sans-serif;color:#333333"> None<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333">Notifications:</span></b><span style="font-family:"Arial",sans-serif;color:#333333"> In addition to this notice informing you of the upcoming date for your upgrade,</span><span style="font-family:"Arial",sans-serif">
w<span style="color:#333333">hen our team completes the work sometime later in the day,
</span>we<span style="color:#333333"> will send an email indicating the upgrades are complete and your system is back online and ready for testing.</span></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#333333">Validation:</span></b><span style="font-family:"Arial",sans-serif;color:#333333"> The Client will be responsible for validating the environment following the upgrade. Please
review user access, major business processes, integration to the ERP, and 3rd Party integrations. If you do have issues, enter a high priority (level 2) Action Line ticket with the words “<b>Recruit SaaS 4.6 TEST - Upgrade Issue</b> – [description of issue]”
to ensure proper routing and priority.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Please contact your Customer Success Manager with any questions or issues about the upgrade.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Thank you,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Your CSM SaaS POC team<o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:CSM-SaaS@ellucian.com"><span style="font-family:"Arial",sans-serif">CSM-SaaS@ellucian.com</span></a><span style="font-family:"Arial",sans-serif;color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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