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<div class="WordSection1">
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#993366">ELLUCIAN CLOUD SERVICES <o:p></o:p></span></b></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#993366"> <o:p></o:p></span></b></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#993366">Urgent Maintenance Notification – Recruit SaaS <o:p></o:p></span></b></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#993366">*** BANNER ERP CLIENT ACTION REQUIRED *** <o:p></o:p></span></b></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Please be advised that to be compliant with national security standards best practices Ellucian will implement a change that forces communication from
Ellucian CRM Recruit SaaS Servers to be on the TLS 1.2 protocol. We initially communicated this change in August 2016 to give clients adequate time to implement needed client-side changes to accommodate this protocol change.<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">This notification details the maintenance timeline and planned work. <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
<table class="MsoTableGrid" border="1" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border:none">
<tbody>
<tr>
<td width="150" valign="top" style="width:112.25pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ACTIVITY<o:p></o:p></span></b></p>
</td>
<td width="474" valign="top" style="width:355.25pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt">
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Perform Server Maintenance <o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="150" valign="top" style="width:112.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">WINDOWS:<o:p></o:p></span></b></p>
</td>
<td width="474" valign="top" style="width:355.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">There are separate windows for Test and Production as follows:<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="150" valign="top" style="width:112.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p align="right" style="margin:0in;margin-bottom:.0001pt;text-align:right"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">TEST:
<o:p></o:p></span></b></p>
</td>
<td width="474" valign="top" style="width:355.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Wednesday March 8th, 2017 starting at 6 PM EST and completed by 9 PM EST. <o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="150" valign="top" style="width:112.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p align="right" style="margin:0in;margin-bottom:.0001pt;text-align:right"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">PRODUCTION:<o:p></o:p></span></b></p>
</td>
<td width="474" valign="top" style="width:355.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thursday March 9th, 2017 starting at 11 PM EST and completed by March 10th, 2017 by 1 AM EST. <o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="150" valign="top" style="width:112.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">IMPACT:
<o:p></o:p></span></b></p>
</td>
<td width="474" valign="top" style="width:355.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">There will not be an interruption of service during the maintenance window. <o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="150" valign="top" style="width:112.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">CLIENT ACTION:
<o:p></o:p></span></b></p>
</td>
<td width="474" valign="top" style="width:355.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Please read below to determine needed actions by your institution based on the ERP solution you are integrating CRM Recruit with:<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="150" valign="top" style="width:112.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p align="right" style="margin:0in;margin-bottom:.0001pt;text-align:right"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">BANNER:<o:p></o:p></span></b></p>
</td>
<td width="474" valign="top" style="width:355.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
The following components must meet these minimum requirements:<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="margin-bottom:0in;margin-left:-.25in;margin-bottom:.0001pt;line-height:normal;mso-list:l0 level1 lfo1">
BRIM 2.0.0.3 or higher with Java version 7 (1.7) or higher <o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;margin-left:-.25in;margin-bottom:.0001pt;line-height:normal;mso-list:l0 level1 lfo1">
Web Logic 10.3.6 needed for Java 7<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;margin-left:-.25in;margin-bottom:.0001pt;line-height:normal;mso-list:l0 level1 lfo1">
Add the following under JAVA_OPTIONS in the WebLogic startup script to force TLS 1.2: weblogic.security.SSL.minimumProtocolVersion=[TLSv1.2] <o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;margin-left:-.25in;margin-bottom:.0001pt;line-height:normal;mso-list:l0 level1 lfo1">
see this article for Web Logic support: <a href="http://psadmin.io/2015/11/05/enhanced-security-with-jssejce-on-weblogic/">
<span style="font-family:"proxima-nova",serif;background:white">http://psadmin.io/2015/11/05/enhanced-security-with-jssejce-on-weblogic/</span></a><o:p></o:p></li></ul>
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<td width="150" valign="top" style="width:112.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p align="right" style="margin:0in;margin-bottom:.0001pt;text-align:right"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">COLLEAGUE, POWERCAMPUS, or OTHER:<o:p></o:p></span></b></p>
</td>
<td width="474" valign="top" style="width:355.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<ul style="margin-top:0in" type="disc">
<li style="margin-top:0in;margin-bottom:0in;margin-left:-.25in;margin-bottom:.0001pt;mso-list:l2 level1 lfo2">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">No changes needed to integration components<o:p></o:p></span></li><li style="margin-top:0in;margin-bottom:0in;margin-left:-.25in;margin-bottom:.0001pt;mso-list:l2 level1 lfo2">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">This message is informative and for awareness of the change <o:p></o:p></span></li></ul>
</td>
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<td width="150" valign="top" style="width:112.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">IMPACT OF NON COMPLIANCE:<o:p></o:p></span></b></p>
</td>
<td width="474" valign="top" style="width:355.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">If you are a Banner ERP Client and not in compliance with the above minimum requirements, there will be an interruption of integration to your ERP when
the change is made:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li style="margin-top:0in;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-list:l1 level1 lfo4">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">For all customers in TEST - Wednesday March 8<sup>th</sup>; AND<o:p></o:p></span></li><li style="margin-top:0in;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-list:l1 level1 lfo4">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">For customers already moved to the ‘Modern Hosting’ environment in PROD – Thursday March 9<sup>th</sup>; OR<o:p></o:p></span></li><li style="margin-top:0in;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-list:l1 level1 lfo4">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">For customers not yet moved to the ‘Modern Hosting’ environment in PROD – when your environment is moved later this month.<o:p></o:p></span></li></ul>
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<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">VERIFY:<o:p></o:p></span></b></p>
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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to
confirm all services are operating correctly. Status announcements will be sent prior to work commencing and once all work has been verified completed. <o:p></o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">CONTACT:<o:p></o:p></span></b></p>
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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer
Success Manager who can arrange a meeting with the appropriate technical personnel. <o:p></o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> If you encounter any integration issues after the maintenance window completes, please open a case with the Action Line. <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank You, <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Your Ellucian Cloud Services Team<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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