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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#780C51">ELLUCIAN CLOUD SERVICES</span></b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"><br>
<br>
</span><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#780C51">Reschedule Notice – Recruit SaaS PROD Move to Automated Environments<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#780C51">March 14, 2017 @ 8PM Eastern<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">IMPORTANT:</span></b><span style="font-family:"Arial",sans-serif"> This notice is to inform you that we have finalized the date for the migration of your Recruit PROD environment to the new
AWS Automated Environment, previously scheduled for a different date. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">The new date for will be
<b>March 14<sup>th</sup> </b>. Details are below.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">PURPOSE: </span>
</b><span style="font-family:"Arial",sans-serif;color:black">The migration to the Development Operations Pipeline (i.e. “Modern Hosting”) in both DEV and PROD (Production) is part of our long-term strategy to enable full automation to all upgrades moving forward. This
approach enables the automation to occur using a series of scripts; thereby reducing downtime or manual effort during and throughout the upgrade process. The outcome is a more seamless upgrade process, resulting in minimal system downtime and manual effort.
</span><span style="font-family:"Arial",sans-serif">The migration<span style="color:black"> is a prerequisite for the upgrade to CRM Recruit 4.6.</span>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">We are delaying the previously scheduled migrations to improve the migration process and our upgrade scripts to ensure better outcomes for the migrations and upgrades to follow. The expected
result is a better process with a smaller impact to customers during and after the migration.<span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">TIMING:</span></b><span style="font-family:"Arial",sans-serif"> <b><i>Tuesday March 14th</i></b> - starting after 8 PM Eastern – ending before 6 AM Eastern<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">IMPACT:</span></b><span style="font-family:"Arial",sans-serif"> Your PROD Recruit environment will be taken offline after 8 PM Eastern and be offline for approximately 4 hours during the
overnight period. The outage window continues until 6 AM Eastern. A maintenance notification page will be posted on the Recruit Web Front End during the actual outage for your site.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">VALIDATION:</span></b><span style="font-family:"Arial",sans-serif"> The Cloud team will be monitoring during the migration and validate the system for basic operation after the move and restore
the system to online status when complete. You should run through your basic test plan to ensure your system is fully functional at the earliest opportunity. If you do have issues, enter a high priority Action Line ticket with the words “<b>Recruit SaaS PROD
Post-Move Issue</b> – <b>[description of issue]”</b> to ensure proper routing and priority.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">NOTICES:</span></b><span style="font-family:"Arial",sans-serif"> In addition to this notice specifying the new date of your migration, you will receive (2) additional notices:<o:p></o:p></span></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoNormal" style="margin-left:0in;mso-list:l1 level1 lfo3"><span style="font-family:"Arial",sans-serif">The day of your move, we will send a reminder that your move will be that evening.<o:p></o:p></span></li><li class="MsoNormal" style="margin-left:0in;mso-list:l1 level1 lfo3"><span style="font-family:"Arial",sans-serif">Our team expects to complete the work sometime overnight, when it is complete your system is brought back online. We will notify you of completion
or of any issues the next morning.<o:p></o:p></span></li></ol>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Please reach out to your Customer Success Manager with any questions about the move.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Your Ellucian Cloud Services and Customer Success teams.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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