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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#780C51">ELLUCIAN CLOUD SERVICES</span></b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"><br>
<br>
</span><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Information Bulletin – Recruit SaaS 4.6 Hotfix to be performed in TEST</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="line-height:115%"><span style="font-size:10.5pt;line-height:115%;font-family:"Arial",sans-serif">Please be advised that a Hotfix is needed for
<b>Recruit SaaS 4.6 TEST </b>instances to address the following reported issues:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;line-height:115%"><span style="font-size:10.5pt;line-height:115%;font-family:"Arial",sans-serif">• <b>CR-000146333</b> - when a prospect or agent attempted to submit an application from the WFE, they received an
error. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;line-height:115%"><span style="font-size:10.5pt;line-height:115%;font-family:"Arial",sans-serif">•
<b>Date Behavior</b> - when an application is saved in the console the date was decremented upon each save. The final date value upon submission to the ERP was incorrect.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;line-height:115%"><span style="font-size:10.5pt;line-height:115%;font-family:"Arial",sans-serif">• <b>Lookup Behavior</b> - when there are a large number of values in look up fields that filter based on previous
information, the system performance significantly decreased.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:10.5pt;line-height:115%;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:10.5pt;line-height:115%;font-family:"Arial",sans-serif">NOTE: These fixes have been built into the deployment scripts for PROD 4.6 so will not need a hotfix in Production.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:115%"><span style="font-size:10.5pt;line-height:115%;font-family:"Arial",sans-serif">Recruit SaaS 3.x Customers (not yet migrated to 4.6) are not affected and can disregard this message.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:115%"><span style="font-size:10.5pt;line-height:115%;font-family:"Arial",sans-serif">This notification details the maintenance timeline and planned work for Recruit 4.6 SaaS customers.</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Window:</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Saturday March
<span style="background:yellow;mso-highlight:yellow">25th</span> – starting at 9 AM EDT</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Activity:
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<p class="MsoNormal" style="line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Deploy CRM Recruit Hotfix to TEST Org Instances</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Impact:</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">There is no interruption of service. The TEST environments will remain available during the maintenance window.
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Verify:</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif">The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after the
Hotfix to confirm all services are operating correctly. We will be able to roll the environment back if any problems.
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Contact:</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black">If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact
your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black">Thank You,
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#780C51">Your Ellucian Cloud Services Team</span><o:p></o:p></p>
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