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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#780C51">ELLUCIAN CLOUD SERVICES</span></b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"><br>
<br>
</span><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#780C51">Recruit SaaS TEST – Upgrade to CRM Recruit 4.8 Scheduled</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Greetings<span style="color:black"> –
</span>We are on schedule to release Recruit 4.8 for General Availability on Friday June 30<sup>th</sup>. T<span style="color:black">his notice is to inform you of the specific Date and Time for the CRM Recruit 4.8 TEST upgrade for your
</span>SaaS instance<span style="color:black">. The information about the upgrade window is below.
</span><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">I<span style="color:black">f you have concerns about the new date please reach out to your Customer Success Manager to discuss a new date within the July 5 – 13 timeframe.<o:p></o:p></span></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">Activity:</span></b><span style="font-family:"Arial",sans-serif;color:black"> Recruit 4.8 upgrade in
<b>TEST</b> environment<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">Date:</span></b><span style="font-family:"Arial",sans-serif;color:black">
</span><b><span style="font-family:"Arial",sans-serif">Tue<span style="color:black">sday, July
</span>4<span style="color:black">th</span></span></b><span style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">Time Window: NIGHTTIME:
</span></b><span style="font-family:"Arial",sans-serif;color:black">8PM – </span>
<span style="font-family:"Arial",sans-serif">6A<span style="color:black">M Eastern
</span>(morning of July 5<sup>th</sup>)<span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">Impact:</span></b><span style="font-family:"Arial",sans-serif;color:black"> Your
<b>TEST</b> Environment will be unavailable during the window.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">Dependencies:</span></b><span style="font-family:"Arial",sans-serif;color:black"> </span><span style="font-family:"Arial",sans-serif">There are no new requirements for ERP integration
for CRM Recruit 4.8.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Release Information:
</span></b><span style="font-family:"Arial",sans-serif">See this post on eCommunities for information about the release:
<a href="https://ecommunities.ellucian.com/message/152443#152443">https://ecommunities.ellucian.com/message/152443#152443</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in;background:white">Please note that we are having a
<b><u>Launch Event</u></b> for the release of 4.8 on Friday June 30<sup>th</sup> which will include information and demonstrations on key features, upgrade paths, hardware requirements, and a live Q and A session with experts. To register for this event please
use the following link: </span><span style="font-family:"Arial",sans-serif"><a href="https://ellucian.webex.com/ellucian/onstage/g.php?MTID=e30631d0be498915029dc1d23de84fc7e" target="_blank"><span style="color:#462F89;border:none windowtext 1.0pt;padding:0in;background:white">Ellucian
CRM Recruit 4.8 Launch Event</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">Notifications:</span></b><span style="font-family:"Arial",sans-serif;color:black"> In addition to this notice informing you of the upcoming date for your upgrade, we will send
a reminder the day of your upgrade. Also, when our team completes the work, we will send an email indicating the upgrades are complete and your system is back online and ready for testing. That notice will include test plans for your use in validating the
environment after the upgrade.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">Validation:</span></b><span style="font-family:"Arial",sans-serif;color:black"> Customers will be responsible for validating the environment following the upgrade. Because timelines
are short, please focus on your <b><i>previously/already configured functionality</i>
</b>and review user access, major business operations processes, integration to the ERP, and 3rd Party integrations. New features shipped with this release switched ‘OFF’ and your current configurations should remain intact. The main goal of testing is to
validate you will be operational <b><i>in your current state </i></b>without issues after the upgrade – once you have validated current state is good you can move on to configure and test the new features of this release as time permits.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Please contact your Customer Success Manager with any questions or issues about the upgrade.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Thank you,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Your
</span><span style="font-family:"Arial",sans-serif">Ellucian Cloud Operations and
<span style="color:black">CSM SaaS team</span>s<span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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