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<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.5pt"><b><span style="font-size:13.5pt;font-family:&quot;Arial&quot;,sans-serif;color:#780C51">ELLUCIAN CLOUD SERVICES</span></b><span style="font-size:10.5pt;font-family:&quot;Arial&quot;,sans-serif;color:black"><br>
<br>
</span><b><span style="font-size:12.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#780C51">Recruit SaaS TEST – Upgrade to CRM Recruit 4.8
<u>Rescheduled</u></span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif">Greetings<span style="color:black"> –
</span>The release of Ellucian CRM Recruit 4.8, previously expected for June 30<sup>th</sup>, will be delayed by several business days.&nbsp; During the course of final cloud delivery testing an issue was discovered impacting the installation process. This issue
 has been corrected and we are now in final regression testing with anticipated availability of Thursday July 6, 2017.&nbsp; Details on this delay was communicated by the CRM Product VP yesterday during the Recruit 4.8 Launch Event and posted to eCommunities
<a href="https://ecommunities.ellucian.com/message/154121#154121">here</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif">T<span style="color:black">his
</span>impacts your institution’s upgrade schedule – <b>Your upgrade, initially scheduled for
</b></span><b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">07/04 has been rescheduled for 07/10 starting at 5AM Eastern.</span></b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif">This <span style="color:black">
notice is to </span>provide the details on the <b>NEW</b><span style="color:black"> Date and Time for
</span>your<span style="color:black"> CRM Recruit 4.8 TEST upgrade.&nbsp; The information about the upgrade window is below.
</span><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif">I<span style="color:black">f you have concerns about the new date please reach out to your Customer Success Manager to discuss a new date within the July
</span>6<span style="color:black"> – 1</span>4<span style="color:black"> timeframe.<o:p></o:p></span></span></p>
<p class="MsoNormal"><b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Activity:</span></b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">&nbsp; Recruit 4.8 upgrade in
<b>TEST</b> environment<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Date:</span></b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">&nbsp;
</span><b><span style="font-family:&quot;Arial&quot;,sans-serif">Monday<span style="color:black">, July
</span>10<span style="color:black">th</span></span></b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:&quot;Arial&quot;,sans-serif">NEW <span style="color:black">
Time Window: &nbsp;</span>MORNING<span style="color:black">: </span></span></b><span style="font-family:&quot;Arial&quot;,sans-serif">5AM<span style="color:black"> –
</span>11AM<span style="color:black"> Eastern<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Impact:</span></b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">&nbsp; Your
<b>TEST</b> Environment will be unavailable during the window.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dependencies:</span></b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"> &nbsp;</span><span style="font-family:&quot;Arial&quot;,sans-serif">There are no new requirements for ERP integration
 for CRM Recruit 4.8.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal"><b><span style="font-family:&quot;Arial&quot;,sans-serif">Release Information:&nbsp;
</span></b><span style="font-family:&quot;Arial&quot;,sans-serif">See this post on eCommunities for information about the release:&nbsp;
<a href="https://ecommunities.ellucian.com/message/152443#152443">https://ecommunities.ellucian.com/message/152443#152443</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Notifications:</span></b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"> &nbsp;In addition to this notice informing you of the upcoming date for your upgrade, we will send
 a reminder the day of your upgrade.&nbsp; Also, when our team completes the work, we will send an email indicating the upgrades are complete and your system is back online and ready for testing.&nbsp; That notice will include test plans for your use in validating the
 environment after the upgrade.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Validation:</span></b><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"> Customers will be responsible for validating the environment following the upgrade. &nbsp;Because timelines
 are short, please focus on your <b><i>previously/already configured functionality</i>
</b>and review user access, major business operations processes, integration to the ERP, and 3rd Party integrations. &nbsp;New features shipped with this release switched ‘OFF’ and your current configurations should remain intact.&nbsp; The main goal of testing is to
 validate you will be operational <b><i>in your current state </i></b>without issues after the upgrade – once you have validated current state is good you can move on to configure and test the new features of this release as time permits.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;&#43;<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Please contact your Customer Success Manager with any questions or issues about the upgrade.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Thank you,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Your
</span><span style="font-family:&quot;Arial&quot;,sans-serif">Ellucian Cloud Operations and
<span style="color:black">CSM SaaS team</span>s<span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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