<html><head></head><body><div>Short description: Change AD-Admin Request for: Southeast Missouri State University</div><div> </div><div>You are receiving this notification because REQ006326148 has been resolved.</div><div> </div><div>Close Notes: Reset user ADADMIN\cbrooks on both Test and Prod environments.</div><div> </div><div>Name: Ellucian Support</div><div>Campus: Main Campus</div><div>Building: </div><div>Room: </div><div>Phone: N/A</div><div>Description: Change AD-Admin Request for: Southeast Missouri State University<div> </div>Name: Courtney Brooks<div> </div>Email: cbrooks2s@semo.edu<div> </div>Region: AD>ADMIN<div> </div>Location: Southeast Missouri State University<div> </div>Change: activate user and reset password<div> </div>Access Requested: SAAS, <div> </div>Comment:Student has tried to reset password and is receiving that her account does not exist. She is in the system as active<div> </div>CSM: Ally Matejcek<div> </div>CLA: Alix Gasser<div> </div>Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=1045]<div> </div>{snow-req:ADAdminRequest}<div> </div>From Address: cbrooks2s@semo.edu<div> </div>To Address(es): servicedesk@ellucian.com<div> </div>Cc Address(es): <div> </div></div><div> </div><div>A request can be reopened within 7 days of resolution. If you would like to reopen this Request either click the link below or reply to this message and include 'please reopen' in the subject line of your reply. Do not delete any message text in your reply message. </div><div> </div><div><a href="mailto:servicedesk@ellucian.com?subject=Re%3AREQ006326148%20-%20please%20reopen&body=%0A%0ARef%3AMSG46661349%20">Click here if your issue was not properly resolved REQ006326148</a> </div><div> </div><div>Click here to view: <a href="https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=70f947af4fb48f40586f1e211310c7c4%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true">LINK</a></div><div> </div><div> </div><div> </div><div><p>Sincerely, <br />Southeast Missouri State Support Team<br /><br /></p></div><div> </div><div style="display:inline">Ref:MSG46661349</div></body></html>