<html><head></head><body><div>&nbsp;</div><div>Short description: Change AD-Admin Request for: Southeast Missouri State University</div><div>&nbsp;</div><div>You are receiving this notification because you have a pending survey for REQ006326148.</div><div>&nbsp;</div><div>Close Notes: Reset user ADADMIN\cbrooks   on both Test and Prod environments.</div><div>&nbsp;</div><div>Caller: Ellucian Support</div><div>Campus: Main Campus </div><div>Building: </div><div>Room: </div><div>Phone:  N/A</div><div>Description: Change AD-Admin Request for: Southeast Missouri State University<div>&nbsp;</div>Name: Courtney Brooks<div>&nbsp;</div>Email: cbrooks2s@semo.edu<div>&nbsp;</div>Region: AD&gt;ADMIN<div>&nbsp;</div>Location: Southeast Missouri State University<div>&nbsp;</div>Change: activate user and reset password<div>&nbsp;</div>Access Requested: SAAS, <div>&nbsp;</div>Comment:Student has tried to reset password and is receiving that her account does not exist. She is in the system as active<div>&nbsp;</div>CSM: Ally Matejcek<div>&nbsp;</div>CLA: Alix Gasser<div>&nbsp;</div>Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=1045]<div>&nbsp;</div>{snow-req:ADAdminRequest}<div>&nbsp;</div>From Address:   cbrooks2s@semo.edu<div> </div>To Address(es): servicedesk@ellucian.com<div> </div>Cc Address(es): <div> </div></div><div>&nbsp;</div><div>SURVEY REQUEST:</div><div>&nbsp;</div><div>Customer service is our top priority and your feedback is very important to us. Please go to the URL listed below to complete a quick survey about your recently resolved task. </div><div>&nbsp;</div><div>Click here to view the task: <a href="https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=70f947af4fb48f40586f1e211310c7c4%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true">LINK</a></div><div>&nbsp;</div><div>Click here to take the survey: <a href="https://ellucian.service-now.com/nav_to.do?uri=assessment_take2.do%3Fsysparm_assessable_type=db1997506fb32200b554dc8d8e3ee4b0%26sysparm_assessable_sysid=7a8c17734fb0c38012601e211310c768">HERE</a></div><div>&nbsp;</div><div>If you have trouble accessing the survey copy and paste the address below into your browser</div><div>https://ellucian.service-now.com/nav_to.do?uri=assessment_take2.do%3Fsysparm_assessable_type=db1997506fb32200b554dc8d8e3ee4b0%26sysparm_assessable_sysid=7a8c17734fb0c38012601e211310c768</div><div>&nbsp;</div><div>&nbsp;</div><div>&nbsp;</div><div>[[u_signature]]</div><div>&nbsp;</div><div style="display:inline">Ref:MSG46682673</div></body></html>