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Ellucian Cloud
- Ellucian SaaS CRM Recruit Announcing Monthly Maintenance Releases (MMR) for TEST Oct 24th
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<a style="font-family:Arial; font-size:30px; font-weight:bold; color:#333333; text-decoration:none;" href="http://stspg.io/d11b01e4b">Ellucian SaaS CRM Recruit Announcing Monthly Maintenance Releases (MMR) for TEST Oct 24th</a>
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Scheduled Maintenance for Ellucian Cloud
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New Maintenance Status: In progress
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Scheduled maintenance is currently in progress. We will provide updates as necessary.
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Oct 24, 16:00 EDT
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Previous Updates
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Maintenance will begin as scheduled in 60 minutes.
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Oct 24, 14:59 EDT
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Ellucian SaaS CRM Recruit
<br>
<br>Monthly Maintenance Release (MMR) Announcement
<br>
<br>October MMR for TEST Oct 24/PROD Oct 26th
<br>
<br>UPDATE: The October MMR will now require an outage during the specified window for both TEST and PRODUCTION. Since our latest correspondence a critical issue related to Communication Plan performance was reported. Due to its critical nature we have included this fix in the MMR. The fix will require a production maintenance window no greater than one hour with expected individual downtime of twenty minutes. Please see below for timing for your region (Note: Canadian customers are in EU Zone)
<br>
<br>DETAILS:
<br>The first scheduled MMR be deployed to TEST environments overnight on October 24th, followed by PROD environments overnight on October 26th, 2017. Details about the defects that will be resolved can be found below and can be shared with your Ellucian CRM Recruit users.
<br><a target="_blank" href="https://ecommunities.ellucian.com/message/170689#170689">https://ecommunities.ellucian.com/message/170689#170689</a>
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<br>Our plan is not to have an MMR during months when we are deploying a full release, as such the next MMR after October will be scheduled for January 2018.
<br>
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<br>TEST OUTAGE WINDOWS:
<br>EU: A 1-hour maintenance window is needed for the TEST update
<br>SCHEDULED WINDOW: Tuesday October 24th starting at 4 PM Eastern and concluding at 5 PM Eastern
<br>
<br>US/LAC/AUS: a 3-hour maintenance window is needed for the TEST update
<br>SCHEDULED WINDOW: Overnight Tuesday October 24th – Wednesday Oct 25th - starting at 4 AM Eastern and concluding around 7 AM Eastern.
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<br>PRODUCTION OUTAGE WINDOWS:
<br>EU: A 1-hour maintenance window is needed for the TEST update
<br>SCHEDULED WINDOW: Thursday October 26th starting at 4 PM Eastern and concluding at 5 PM Eastern
<br>
<br>US/LAC/AUS: a 1-hour maintenance window is needed for the PROD update with an expected 20-minute outage during this window
<br>SCHEDULED WINDOW: Overnight Thursday Oct 26th – Friday Oct 27th – Starting at 5 AM Eastern and concluding around 6 AM Eastern
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<br>IMPACT:
<br>We expect twenty minutes of downtime during the window specified. While your instance is offline, a Maintenance page will be displayed. Since work is being performed on the environments there is a chance of intermittent slowness or the occasional disconnect during the entire window.
<br>
<br>ACTION REQUIRED:
<br>There is no action required by Customers. This announcement is for informational purposes only.
<br>VERIFY: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
<br>
<br>CONTACT: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success
<br>Manager who can arrange a meeting with the appropriate technical personnel.
<br>
<br>Thank You,
<br>Your Ellucian Cloud Services Team
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Oct 23, 16:02 EDT
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Update
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Ellucian SaaS CRM Recruit
<br>Announcing Monthly Maintenance Releases (MMR)
<br>October MMR for TEST Oct 24th
<br>
<br>
<br>DETAILS:
<br>As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Recruit in the cloud we are announcing that beginning in October we will deliver maintenance releases to resolve critical Change Requests more quickly on a monthly cycle.
<br>
<br>These Monthly Maintenance Releases (MMR's) do not require institutional intervention to engage, configure, or test as there are no new features being released and all corrections occur outside of the solution management process. The production interruption for this update will be extremely minimal and will be communicated via the standard Cloud announcement channels.
<br>
<br>The first scheduled MMR be deployed to TEST environments on October 24th, followed by PROD environments on October 26th, 2017. At least 1 week prior to the deployment we will provide information on the defects that will be resolved so these can be shared with your Ellucian CRM Recruit users.
<br>
<br>Our plan is not to have an MMR during months when we are deploying a full release, as such the next MMR after October will be scheduled for January 2018.
<br>
<br>DESCRIPTION OF PLANNED WORK:
<br>This notice is to inform you about planned monthly maintenance to the Ellucian CRM Recruit environments.
<br>
<br>WINDOW:
<br>Tuesday October 24th - starting at 9 AM Eastern and concluding around 6 AM Eastern the following morning.
<br>
<br>IMPACTS:
<br>There is no downtime expected. Since work is being performed on the environments there is a chance of intermittent slowness or the occasional disconnect during the window as well.
<br>
<br>ACTION REQUIRED:
<br>There is no action required by Customers. This announcement is for informational purposes only.
<br>
<br>NOTE:
<br>The October MMR for PRODUCTION is scheduled for overnight Thursday, October 26th
<br>
<br>If you have any questions about this exciting enhancement to your cloud experience please do not hesitate to reach out to your customer success manager.
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Oct 10, 18:17 EDT
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Scheduled
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Ellucian SaaS CRM Recruit
<br>Announcing Monthly Maintenance Releases (MMR)
<br>October MMR for TEST Oct 24th
<br>
<br>
<br>DETAILS:
<br>As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Recruit in the cloud we are announcing that beginning in October we will deliver maintenance releases to resolve critical Change Requests more quickly on a monthly cycle.
<br>
<br>These Monthly Maintenance Releases (MMR's) do not require institutional intervention to engage, configure, or test as there are no new features being released and all corrections occur outside of the solution management process. The production interruption for this update will be extremely minimal and will be communicated via the standard Cloud announcement channels.
<br>
<br>The first scheduled MMR be deployed to TEST environments on October 24th, followed by PROD environments on October 26th, 2017. At least 1 week prior to the deployment we will provide information on the defects that will be resolved so these can be shared with your Ellucian CRM Recruit users.
<br>
<br>Our plan is not to have an MMR during months when we are deploying a full release, as such the next MMR after October will be scheduled for January 2018.
<br>
<br>DESCRIPTION OF PLANNED WORK:
<br>This notice is to inform you about planned monthly maintenance to the Ellucian CRM Recruit environments.
<br>
<br>WINDOW:
<br>Tuesday October 24th - starting at 9 AM Eastern and concluding around 6 AM Eastern the following morning.
<br>
<br>IMPACTS:
<br>There is no downtime expected. Since work is being performed on the environments there is a chance of intermittent slowness or the occasional disconnect during the window as well.
<br>
<br>ACTION REQUIRED:
<br>There is no action required by Customers. This announcement is for informational purposes only.
<br>
<br>NOTE:
<br>The October MMR for PRODUCTION is scheduled for overnight Thursday, October 26th
<br>
<br>If you have any questions about this exciting enhancement to your cloud experience please do not hesitate to reach out to your customer success manager.
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Oct 10, 18:17 EDT
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This scheduled maintenance affects: Ellucian SaaS (Ellucian Recruit).
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