<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle20
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle21
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle22
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle23
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle24
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle26
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" title="" summary="" style="border-collapse:collapse">
<tbody>
<tr>
<td width="602" valign="top" style="width:451.6pt;padding:4.0pt 4.0pt 4.0pt 4.0pt">
<p align="center" style="margin:0in;margin-bottom:.0001pt;text-align:center"><b><span lang="FR" style="font-size:22.5pt;font-family:"Arial",sans-serif">Ellucian
<span style="color:#333333">CRM Recruit SaaS</span></span></b><span lang="FR" style="font-size:22.5pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="602" valign="top" style="width:451.6pt;padding:4.0pt 4.0pt 4.0pt 4.0pt">
<p align="center" style="margin:0in;margin-bottom:.0001pt;text-align:center"><span style="font-size:18.0pt;font-family:"Arial",sans-serif;color:#898989">Recruit 4.9 TEST</span><span style="font-size:18.0pt;font-family:"Arial",sans-serif">
<span style="color:#898989">Upgrade Scheduled<o:p></o:p></span></span></p>
<p align="center" style="margin:0in;margin-bottom:.0001pt;text-align:center"><span style="font-size:18.0pt;font-family:"Arial",sans-serif;color:#898989">Sunday 12/10 @ 10 PM EST</span><span style="font-size:10.0pt;font-family:"Times New Roman",serif"> <o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b>DESCRIPTION OF PLANNED WORK:</b><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt">This notice is to inform you about our plans for the Q4 (Recruit 4.9) upgrade to your cloud TEST environment. <o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b>*</b> Please note that for this upgrade, we will not be performing a clone step for your environment. Our team will be conducting internal testing with no downtime impact to your site to ensure success of your
PROD environment upgrade later in December. <o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><u>WINDOW: RECRUIT 4.9 UPGRADE - SUNDAY DEC 10 @ 10PM - 6AM EST</u></b><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt">The Recruit <b>4.9 UPGRADE</b> will be deployed to your TEST environment overnight on
<b>SUNDAY, DEC 10th, starting after 10PM</b> Eastern and concluding by 6AM the following morning.<o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b>FYI</b> - the <b>PROD UPGRADE WINDOW</b> is tentatively scheduled for overnight December 28th, starting after 10PM Eastern and concluding by 6AM the following morning.<o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b>RELEASE INFORMATION:</b><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt">Details about the Release can be found below at this link and shared with your Ellucian CRM Recruit users:
<o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><a href="https://ecommunities.ellucian.com/message/166323#166323">https://ecommunities.ellucian.com/message/166323#166323</a><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt">We are planning a launch event for December 8th - see here for details and to register:<o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><a href="https://ecommunities.ellucian.com/message/175253#175253">https://ecommunities.ellucian.com/message/175253#175253</a><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b>IMPACTS: <o:p></o:p></b></p>
<p style="margin:0in;margin-bottom:.0001pt">Your <b>TEST </b>Environment will be taken offline to perform the steps listed above during the assigned window. There is no impact to
<b>PROD</b> for this window.<o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b>NEXT STEPS:</b> <o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt">There is no action required at this time by Customers. We will provide a link to test plans when your TEST updates are completed.<o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt">If you have any questions about this maintenance please do not hesitate to reach out to your customer success manager. <o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><br>
Thank you, your Cloud Operations and Customer Success teams<o:p></o:p></p>
<p class="MsoNormal">5A <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>