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<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#780C51">ELLUCIAN CLOUD SERVICES</span></b><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif">
</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#780C51"><o:p></o:p></span></b></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#780C51">Recruit SaaS 4.9 Update Scheduled for PROD
<o:p></o:p></span></b></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif">Greetings – This notice is to Remind you of the scheduled CRM Recruit Update to your PROD SaaS environment. The information about the upgrade window is below.
<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:black"> </span></b><span style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:black">Activity:</span></b><span style="font-family:"Arial",sans-serif;color:black"> CRM Recruit Update</span><span style="font-family:"Arial",sans-serif">s<span style="color:black">
in </span><b>PROD</b><span style="color:black"> environment<o:p></o:p></span></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:black">Date:
</span></b><b><span style="font-family:"Arial",sans-serif">MONDAY<span style="color:black">
</span>JAN 15th</span></b><span style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif">Time<span style="color:black">: </span>11 P<span style="color:black">M –
</span>6 A<span style="color:black">M Eastern</span> </span></b><span style="font-family:"Arial",sans-serif">(Morning of Tuesday January 16<sup>th</sup>)<b><o:p></o:p></b></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:black">Impact:</span></b><span style="font-family:"Arial",sans-serif;color:black"> Your
</span><b><span style="font-family:"Arial",sans-serif">PROD </span></b><span style="font-family:"Arial",sans-serif">environment
<span style="color:black">will be unavailable during the window</span>. A Maintenance page will be posted during the outage.<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif">Release Information:
</span></b><span style="font-family:"Arial",sans-serif">See this post on eCommunities for information about the 4.9 update: </span><a href="https://ecommunities.ellucian.com/thread/56769">https://ecommunities.ellucian.com/thread/56769</a><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:black">Notifications:</span></b><span style="font-family:"Arial",sans-serif;color:black"> When our team completes the work, we will send an email indicating the
update is complete, back online, and ready for testing. </span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:black">Validation:</span></b><span style="font-family:"Arial",sans-serif;color:black"> Customers will be responsible for validating the environment following the
update using the provided test plans. Test plans for your use in validating the environment
</span><span style="font-family:"Arial",sans-serif">are found at the link above.<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif">Please reach out to action line with any issues you may encounter after the updates.<span style="color:black"><o:p></o:p></span></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">Please contact your Customer Success Manager with any questions or issues about the upgrade.<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">Thank you,
<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">Your Ellucian Cloud Operations and CSM SaaS teams</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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