<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1" />
<title>
Ellucian Cloud
- Ellucian SaaS CRM Recruit – May Monthly Software Update - Deploy to TEST May 30
</title>
<style type="text/css">
/* Take care of image borders and formatting */
img { max-width:600px !important; outline:none; text-decoration:none; -ms-interpolation-mode: bicubic; }
a img { border:none; }
/* Fix Apple contact links and hide the preheader */
.applefix a {color:#888888; text-decoration: none;}
span[class="preheader"] { display:none; }
/* Responsive Styles */
@media only screen and (max-width:600px) {
table[id="emailContainer"] { width:100% !important; }
}
</style>
</head>
<body bgcolor="#ffffff" style="background-color:#ffffff; -webkit-text-size-adjust: none; padding:30px 0;">
<table align="center" border="0" cellpadding="0" cellspacing="0" width="600" id="emailContainer" style="display:block; max-width:600px; background-color:#ffffff;">
<tr>
<td align="center" valign="top">
<table border="0" cellpadding="0" cellspacing="0" width="100%" style="max-width:600px;padding:10px;"> <!-- effective container -->
<!-- START HEADER --> <!-- START HEADER --> <!-- START HEADER --> <!-- START HEADER -->
<tr>
<td>
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td align="center" valign="top">
<table border="0" cellpadding="5" cellspacing="0" width="100%">
<tr>
<td align="center" valign="top">
<span style="font-family:Arial; font-size:30px; font-weight:bold; color:#333333; text-decoration:none;">
<a style="font-family:Arial; font-size:30px; font-weight:bold; color:#333333; text-decoration:none;" href="http://stspg.io/85b78313e">Ellucian SaaS CRM Recruit – May Monthly Software Update - Deploy to TEST May 30</a>
</span>
</td>
</tr>
<tr>
<td align="center" valign="top">
<span style="font-family:Arial; font-size:24px; color:#898989;">
Scheduled Maintenance for Ellucian Cloud
</span>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
<!-- END HEADER --> <!-- END HEADER --> <!-- END HEADER --> <!-- END HEADER -->
<tr height="40"></tr>
<!-- START INCIDENT UPDATES --> <!-- START INCIDENT UPDATES --> <!-- START INCIDENT UPDATES --> <!-- START INCIDENT UPDATES --> <!-- START INCIDENT UPDATES -->
<tr>
<td valign="top" align="left">
<table width="100%" border="0" cellspacing="0" cellpadding="0" style="padding:15px 22px;border-width:1px;border-style:solid;border-color:#E0E0E0; border-radius:4px; -webkit-border-radius:4px; -moz-border-radius:4px; -ms-border-radius:4px;">
<tr>
<td style="font-family:Arial; font-size:20px; color:#333333; line-height:30px; font-weight:bold">
New Maintenance Status: In progress
</td>
</tr>
<tr>
<td style="font-family:Arial; font-size:16px; color:#333333; line-height:24px;padding:4px 0;">
Scheduled maintenance is currently in progress. We will provide updates as necessary.
</td>
</tr>
<tr>
<td style="font-family:Arial; font-size:14px; color:#898989; line-height:21px">
May 30, 10:00 EDT
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="left" style="font-family:Arial; padding:48px 0 20px; color: #898989;text-transform:uppercase;font-weight:bold;letter-spacing:1px">
Previous Updates
</td>
</tr>
<tr>
<td align="left" style="padding-bottom:20px">
<table border="0" cellpadding="0" cellspacing="0">
<tr>
<td style="font-family:Arial; font-size:16px; color:#333333; font-weight:bold;line-height:24px">
Update
</td>
</tr>
<tr>
<td style="word-wrap: break-word;padding:3px 0;font-family:Arial; font-size:14px; color:#333333; line-height:21px">
Maintenance will begin as scheduled in 60 minutes.
</td>
</tr>
<tr>
<td style="font-family:Arial; font-size:14px; color:#898989;line-height:21px;">
May 30, 09:00 EDT
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="left" style="">
<table border="0" cellpadding="0" cellspacing="0">
<tr>
<td style="font-family:Arial; font-size:16px; color:#333333; font-weight:bold;line-height:24px">
Scheduled
</td>
</tr>
<tr>
<td style="word-wrap: break-word;padding:3px 0;font-family:Arial; font-size:14px; color:#333333; line-height:21px">
Ellucian SaaS CRM Recruit
<br>May Monthly Software Update
<br>Deploy to TEST May 30
<br>
<br>DETAILS:
<br>Thank you for your patience regarding the CRM Recruit Maintenance Update.
<br>
<br>As a result of the TEST deployment of the Maintenance Update (MU), an issue was identified. The development team and ActionLine analysts were quickly engaged and the PROD deployment of the MU was delayed. The team has identified the root cause of this issue, created a fix, and is conducting testing to ensure that this fix addresses the underlying issue.
<br>
<br>May's scheduled MU is being deployed to TEST environments on Wednesday, May 30th from 10:00 AM to 12:00 PM, followed by PROD environments on Thursday, May 31, 2018 from 8:00 PM to 10:00 PM.
<br>
<br>Ellucian is committed to ongoing defect resolutions and high quality. Thank you for your continued feedback as we improve communications and provide timely resolution to defects.
<br>
<br>Details about the CRs included in the update can be found here: <a target="_blank" href="https://ecommunities.ellucian.com/message/204170">https://ecommunities.ellucian.com/message/204170</a>
<br>
<br>
<br>WINDOW:
<br>Wednesday, May 30th @ 10:00am concluding by Wednesday, May 30th @ 12:00pm
<br>
<br>
<br>IMPACTS:
<br>There is no downtime expected while the update is being deployed. Since work is being performed on the environments there is a chance of intermittent slowness or the occasional disconnect during the window as well.
<br>
<br>
<br>ACTION REQUIRED:
<br>There is no action required by Customers. This announcement is for informational purposes only.
<br>
<br>
<br>Should you have questions, please contact your Customer Success Manager.
</td>
</tr>
<tr>
<td style="font-family:Arial; font-size:14px; color:#898989;line-height:21px;">
May 25, 16:58 EDT
</td>
</tr>
</table>
</td>
</tr>
<!-- END INCIDENT UPDATES --> <!-- END INCIDENT UPDATES --> <!-- END INCIDENT UPDATES --> <!-- END INCIDENT UPDATES --> <!-- END INCIDENT UPDATES -->
<!-- START AFFECTED COMPONENTS --> <!-- START AFFECTED COMPONENTS --> <!-- START AFFECTED COMPONENTS --> <!-- START AFFECTED COMPONENTS --> <!-- START AFFECTED COMPONENTS -->
<tr>
<td class="components-affected" style="font-family:Arial; font-size:12px; line-height:18px;color:#898989;padding-top:20px">
This scheduled maintenance affects: Ellucian SaaS (Ellucian Recruit).
</td>
</tr>
<!-- END AFFECTED COMPONENTS --> <!-- END AFFECTED COMPONENTS --> <!-- END AFFECTED COMPONENTS --> <!-- END AFFECTED COMPONENTS --> <!-- END AFFECTED COMPONENTS -->
<tr height="40"></tr>
<!-- START FOOTER --> <!-- START FOOTER --> <!-- START FOOTER --> <!-- START FOOTER -->
<tr>
<td>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="max-width:600px; border-top:1px solid #E0E0E0;padding-top:10px">
<tr>
<td align="center" valign="top">
<span style="font-family:Arial; font-size:13px; color:#898989;line-height:21px">
View <a style="font-family:Arial; font-size:13px; color:#898989; text-decoration:underline" href="http://status.elluciancloud.com">status page</a> or
<a style="font-family:Arial; font-size:13px; color:#898989; text-decoration:underline" href="http://status.elluciancloud.com/manage/cjxmbmn6l2nf">manage your subscription</a> to
these emails.
<br>
Powered by <a style="font-family:Arial; font-size:13px; color:#898989; text-decoration:underline" href="https://www.statuspage.io/?utm_source=inapp&utm_medium=powered-by&utm_campaign=status.elluciancloud.com&utm_content=email-notifications">Statuspage</a>
</span>
</td>
</tr>
</table>
</td>
</tr>
<!-- END FOOTER --> <!-- END FOOTER --> <!-- END FOOTER --> <!-- END FOOTER --> <!-- END FOOTER -->
</table>
</td>
</tr>
</table>
</body>
</html>