<html><head></head><body><div>Short Description: P1 EOC Recruit SaaS LM-mst-orn https://Semows.elluciancrmrecruit.com/Ellucian.ERecruiting.Erp.Response.Services/DatatelRecruiterResponse.svc/RESTService/PingRes</div><div> </div><div>You are receiving this notification because a comment has been added to INC001402951</div><div> </div><div>Comments: <div><div><span colspan="2"><hr></span></div><div style=""><span class="tdwrap"><strong>2018-09-10 14:25:49 EDT - EOC Self-Submit</strong></span><span style="float:right;"><sup> Comment</sup></span></div><div style=""><span colspan="2"><span style="word-wrap:break-word;display:block;">The following alert conditions no longer exist and the alert is in a CLEARED state as of 2018-09-10 14:25:42 EDT. For additional information, please see any comments and close notes from the engineer/admin assigned to this ticket.<div> </div>This is an automated update.<div> </div>Original Alert Text<div> </div>==========================<div> </div> The Alert ID:LMS103241069 | Alert Trigger:2018-09-10 14:11:49 EDT<div> </div>Alert Status: clear<div> </div>Client: Southeast Missouri State University | Service Group: Cloud/CRM Recruit/us-east-1:PROD-ModernHosting/Production/EPRECUVA22/SemoCRM | Admin: Recruit SaaS<div> </div> Alert triggered due to:<div> </div>2 of 2 sitemonitors report error<div> </div> response for status from https://Semows.elluciancrmrecruit.com/Ellucian.ERecruiting.Erp.Response.Services/DatatelRecruiterResponse.svc/RESTService/PingResponseService <div> </div>Alerting Datapoint: status<div> </div>Service Response:<div> </div>Notes: <div> </div>Alert URL: https://ellucian.logicmonitor.com/santaba/uiv3/alert/index.jsp#detail~id=LMS103241069&type=serviceAlert<div> </div>Follow Recruit SaaS Escalation Path: https://ellucian.service-now.com/kb_view_customer.do?sysparm_article=KB000106777<div> </div>Company:Southeast Missouri State University<div> </div>ServiceLine:Cloud</span></span></div></div></div><div> </div><div>Caller: Solarwinds ORLDC</div><div>Campus: SGHE - Hosting DC- Maitland </div><div>Building: </div><div>Room: </div><div>Best contact number: (866) 614-5012</div><div>Description: Critical Alert - Triage and follow escalation path immediately. Phone call and email required.<div> </div> Alert ID:LMS103241069 | Alert Trigger:2018-09-10 14:11:49 EDT<div> </div>Alert Status: active<div> </div>Client: Southeast Missouri State University | Service Group: Cloud/CRM Recruit/us-east-1:PROD-ModernHosting/Production/EPRECUVA22/SemoCRM | Admin: Recruit SaaS<div> </div> Alert triggered due to:<div> </div>2 of 2 sitemonitors report error<div> </div> response for status from https://Semows.elluciancrmrecruit.com/Ellucian.ERecruiting.Erp.Response.Services/DatatelRecruiterResponse.svc/RESTService/PingResponseService <div> </div>Alerting Datapoint: status<div> </div>Service Response:<div> </div>Notes: <div> </div>Alert URL: https://ellucian.logicmonitor.com/santaba/uiv3/alert/index.jsp#detail~id=LMS103241069&type=serviceAlert<div> </div>Follow Recruit SaaS Escalation Path: https://ellucian.service-now.com/kb_view_customer.do?sysparm_article=KB000106777<div> </div>Company:Southeast Missouri State University<div> </div>ServiceLine:Cloud</div><div> </div><div>Click here to view: <a id="snc_uri_ref_link" href="https://ellucian.service-now.com/nav_to.do?uri=incident.do%3Fsys_id=dd647d90dbe0a348d4d69ae4db961910%26sysparm_stack=incident_list.do%3Fsysparm_query=active=true">LINK</a></div><div> </div><div> </div><div> </div><div><p> </p>
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