<html><head></head><body><p><span style="color: #343d47; font-size: 10pt;"></span></p><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Greetings,</p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">This is a reminder about the upcoming upgrade affecting your Ellucian CRM TEST environment: (SemoTestCRM).</p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Solution: Recruit SaaS</p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Description of Activity: Recruit 5.2 Deploy to Non-Prod - THU DEC 6 (AM)-Southeast Missouri State University-Test</p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Customer affected: Southeast Missouri State University</p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">SCHEDULED START</span>: 2018-12-06 09:00:00 EST</p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">UPGRADE INFORMATION:</span></p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Details about this upgrade can be found in the <a href="https://ecommunities.ellucian.com/community/ellucian-recruiter"><span style="font-style: italic;">Ellucian CRM Recruit Place</span></a> in eCommunities on or about <span style="font-weight: bold;">November 28, 2018</span>.</p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">CLONING SCHEDULE:</span></p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">As part of this upgrade cycle, your TEST environment will be <span style="font-style: italic;">refreshed</span> with a clone from PRODUCTION. In order to protect ongoing work, you must save or promote your work to PRODUCTION no later than end of day <span style="font-weight: bold;">Friday November 30, 2018</span>.</p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">*IMPORTANT*</span> Please ensure that customizations <span style="font-style: italic;">not</span> in PRODUCTION are transferred or documented before this window, as any changes you have made in TEST will be replaced by PRODUCTION during the upgrade window. </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">USER ACCEPTANCE TESTING:</span></p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Due to US Holidays, we are providing an <span style="font-style: italic;">extended</span> testing period between the TEST and PRODUCTION upgrades. The PRODUCTION upgrades are slated to begin after the New Year, during the week of <span style="font-weight: bold;">January 7, 2019</span>. As such you will have 4 weeks for testing.</p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">The goal of this testing period is to verify that current state operations are functional after the upgrade;</p></div><div><ul style="margin-left: 0.375in; direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in; list-style-position: inside;" type="disc"></ul></div><div><li style="font-family: Calibri; font-size: 11pt;">Please focus on testing your existing functionality, to verify business continuity with currently configured features.</li></div><div><li style="font-family: Calibri; font-size: 11pt;">New features <span style="font-style: italic; font-family: Calibri; font-size: 11.0pt;">should</span><span style="font-family: Calibri; font-size: 11.0pt;"> be configured and tested after the PRODUCTION Upgrade.</span></li></div><div><li style="font-family: Calibri; font-size: 11pt;">Action Line is available to assist with any testing issues you encounter during this testing period.</li></div><div></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Please contact your Customer Success Manager with any questions or concerns.</p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Thank you,</p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Ellucian Cloud Engineering and Customer Success Teams</p></div><p></p><div> </div><div style="display:inline">Ref:MSG55824774</div></body></html>