<html><head></head><body><p><span style="color: #343d47; font-size: 10pt;"></span></p><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Dear valued customer,</p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="background: white;">Please be aware that you have an upcoming </span><span style="font-weight: bold; font-style: italic; background: white;">scheduled</span><span style="background: white;"> Summer Imports update affecting your Ellucian CRM Recruit Prod environment: (SemoCRM). This schedule may differ from and supersedes any previously communicated schedule notice for your Prod instance.</span></p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Environment: </span><span style="background: white;">SemoCRM</span></p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; background: white;">Scheduled Start:</span><span style="background: white;"> 2019-08-18 23:00:00 EDT</span></p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; background: white;">Solution:</span><span style="background: white;"> Recruit SaaS</span></p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; background: white;">Description of Activity:</span><span style="background: white;"> 2019 Summer Imports - Deploy to Prod - SUN AUG 18 (PM)-Southeast Missouri State University-Production</span></p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; background: white;">Customer affected:</span><span style="background: white;"> Southeast Missouri State University</span></p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; background: white;">IMPACT:</span><span style="background: white;"> Your Prod system will be offline during the update window and a maintenance page will be posted informing any visitors to your external website of the outage.</span></p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">UPGRADE INFORMATION:</span><span style="background: white;"> Details about what’s included in this update can be found on </span><a href="https://ellucian.force.com/clients/s/releases/a111M00000NmU6MQAV/ellucian-crm-recruit-2019-summer-imports"><span style="background: white;">Product Calendar & Releases</span></a><span style="background: white;"> in Customer Center.</span></p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Should you encounter issues after this update, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.</p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Thank you,</p></div><div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Ellucian Cloud Team</p></div><p></p><div> </div><div style="display:inline">Ref:MSG60970024</div></body></html>