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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hello,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I am no longer employed in the Office of Admissions at Southeast Missouri State University and do not work with Ellucian Recruit anymore. If you could kindly
remove me from these notifications, it would be much appreciated. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thank you,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kyle VanPool
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> elluciansupport-bounces@newlist.semo.edu [mailto:elluciansupport-bounces@newlist.semo.edu]
<b>On Behalf Of </b>eoc@ellucian.com<br>
<b>Sent:</b> Wednesday, August 14, 2019 4:11 PM<br>
<b>To:</b> elluciansupport@newlist.semo.edu<br>
<b>Subject:</b> [Elluciansupport] Ellucian Cloud Maintenance - eCRM SaaS August 2019 Hotfix: Ellucian CRM Recruit Prod (Australia only) - 16 August 2019<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Scheduled - 1 component affected - ELLUCIAN CLOUD SERVICES As part of our... ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ <o:p></o:p></span></p>
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<h1 align="center" style="margin:0in;margin-bottom:.0001pt;text-align:center"><span style="font-size:30.0pt;font-family:"Segoe UI",sans-serif;color:#333333;font-weight:normal">Ellucian Cloud<o:p></o:p></span></h1>
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<span style="font-family:"Segoe UI",sans-serif;color:#333333;font-weight:normal">eCRM SaaS August 2019 Hotfix: Ellucian CRM Recruit Prod (Australia only)<o:p></o:p></span></h2>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Segoe UI",sans-serif;color:#333333">Upcoming scheduled maintenance notice</span><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:black">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span class="email-body"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333">ELLUCIAN CLOUD SERVICES
</span></span><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333"><br>
<br>
<span class="email-body">As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Recruit in the cloud, this notice is to inform you of plans to perform a hotfix on your Ellucian CRM deployment(s) within the Ellucian Cloud.</span><br>
<br>
<span class="email-body">This hotfix does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process. </span><br>
<br>
<span class="email-body">Details about the CRs included in this hotfix can be found here: </span><br>
<span class="email-body"><a href="https://ecommunities.ellucian.com/message/263517#263517">https://ecommunities.ellucian.com/message/263517#263517</a></span><br>
<br>
<span class="email-body">WINDOW: </span><br>
<span class="email-body">*** This notification is for our customers in the Australia region ***</span><br>
<span class="email-body">Starting Friday, 16 August 2019 at 23:00 GMT+10 and concluding by Saturday, 17 August 2019 at 01:00 GMT+10</span><br>
<span class="email-body"> </span><br>
<span class="email-body">IMPACT:</span><br>
<span class="email-body">This hotfix only impacts Ellucian CRM Recruit Prod environments in the Australia region. There is no expected downtime during the hotfix however you may experience intermittent slowness or an occasional disconnect to your environment.</span><br>
<span class="email-body"> </span><br>
<span class="email-body">ACTION REQUIRED:</span><br>
<span class="email-body">There is no action required at this time, this announcement is informational.</span><br>
<br>
<span class="email-body">Should you encounter issues after this hotfix, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact
your Project Manager.</span><br>
<br>
<span class="email-body">Thank you, </span><br>
<span class="email-body">Ellucian Cloud Team</span></span><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:black">
<o:p></o:p></span></p>
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<h3 style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#898989;font-weight:normal">Start time<o:p></o:p></span></h3>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333">Aug 16, 09:00 EDT</span><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:black">
<o:p></o:p></span></p>
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<h3 style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#898989;font-weight:normal">Estimated duration<o:p></o:p></span></h3>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333">2 hours</span><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:black">
<o:p></o:p></span></p>
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<h3 style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#898989;font-weight:normal">Components affected<o:p></o:p></span></h3>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333">Ellucian SaaS - Ellucian Recruit<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:black"><a href="http://stspg.io/e1caf6463"><span style="font-size:10.5pt;color:#3498DB">View full scheduled maintenance details</span></a>
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