<html><head></head><body><div>Short description: P1 EOC Recruit SaaS | Website: P1-Recruit SaaS-Semo Recruit WFE LM-mst-orn status https://Semo.elluciancrmrecruit.com/admissions/pages/login.aspx poll unsuccess</div><div> </div><div>You are receiving this notification because TKT0002663640 has been converted to INC001489996 </div><div> </div><div>Caller: Solarwinds ORLDC</div><div>Campus: SGHE - Hosting DC- Maitland </div><div>Building: </div><div>Room: </div><div>Best contact number: (866) 614-5012</div><div>Description: Critical Alert - Triage and follow escalation path immediately. Phone call and email required.<div> </div> Alert ID:LMS103241063 | Alert Trigger:2019-08-20 12:08:24 EDT<div> </div>Alert Status: active<div> </div>Client: Southeast Missouri State University | Service Group: Cloud/CRM Recruit/us-east-1:PROD-ModernHosting/Production/EPRECUVA22/SemoCRM | Admin: Recruit SaaS | Website: P1-Recruit SaaS-Semo Recruit WFE<div> </div> Alert triggered due to:<div> </div>2 of 2 sitemonitors report error<div> </div> response for status from https://Semo.elluciancrmrecruit.com/admissions/pages/login.aspx <div> </div>Alerting Datapoint: status<div> </div>Service Response:<div> </div>Notes: <div> </div>Alert URL: https://ellucian.logicmonitor.com/santaba/uiv3/alert/index.jsp#detail~id=LMS103241063&type=serviceAlert<div> </div>If applicable, follow the sslStatus Runbook: https://confluence.ellucian.com/display/CE/Runbook%3A+LM+Webcheck+Alert+for+sslStatus<div> </div>Follow Recruit SaaS Escalation Path: https://ellucian.service-now.com/kb_view_customer.do?sysparm_article=KB000106777<div> </div>Company:Southeast Missouri State University<div> </div>ServiceLine:Cloud<div> </div>Infrastructure per Ellucian Service Reference, if applicable:<div> </div>Load Balancer: <div> </div>EC2: <div> </div>Other Keywords:<div> </div></div><div> </div><div>Click here to view: <a id="snc_uri_ref_link" href="https://ellucian.service-now.com/nav_to.do?uri=incident.do%3Fsys_id=fa0bb0cfdb137f806cf792e6db961963%26sysparm_stack=incident_list.do%3Fsysparm_query=active=true">LINK</a></div><div> </div><div> </div><div> </div><div><p> </p>
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<p>Ellucian * 600 Colonial Center Parkway, Lake Mary, FL 32746 * Central Help Desk 1-800-863-3883 * www.ellucian.com</p>
<p>For Assistance, Please contact the Service Desk via Email: <a href="mailto:servicedesk@ellucian.com">servicedesk@ellucian.com</a> or by calling</p>
<p><strong>From an Ellucian Office Avaya Phone: 578 6111 | Americas/Mexico/Canada: +1 800 863 3883 </strong></p>
<p><strong>India: +91 80 6764 9111 | Europe/Asia Pacific: +1 610 578 6111</strong></p>
<p>Always call the Service Desk directly for all time sensitive requests!</p>
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