<html><head></head><body><div>Short description: P1 EOC Recruit SaaS | Website: P1-Recruit SaaS-Semo Recruit WFE LM-mst-orn status https://Semo.elluciancrmrecruit.com/admissions/pages/login.aspx poll unsuccess</div><div> </div><div>You are receiving this notification because INC001489996 has been resolved.</div><div> </div><div>Close Notes: The following alert conditions no longer exist and the alert is in a CLEARED state as of 2019-08-20 12:18:40 EDT. For additional information, please see any comments and close notes from the engineer/admin assigned to this ticket.<div> </div>This is an automated update.<div> </div>Original Alert Text<div> </div>==========================<div> </div> The Alert ID:LMS103241063 | Alert Trigger:2019-08-20 12:08:24 EDT<div> </div>Alert Status: clear<div> </div>Client: Southeast Missouri State University | Service Group: Cloud/CRM Recruit/us-east-1:PROD-ModernHosting/Production/EPRECUVA22/SemoCRM | Admin: Recruit SaaS<div> </div> Alert triggered due to:<div> </div>2 of 2 sitemonitors report error<div> </div> response for status from https://Semo.elluciancrmrecruit.com/admissions/pages/login.aspx <div> </div>Alerting Datapoint: status<div> </div>Service Response:<div> </div>Notes: <div> </div>Alert URL: https://ellucian.logicmonitor.com/santaba/uiv3/alert/index.jsp#detail~id=LMS103241063&type=serviceAlert<div> </div>Follow Recruit SaaS Escalation Path: https://ellucian.service-now.com/kb_view_customer.do?sysparm_article=KB000106777<div> </div>Company:Southeast Missouri State University<div> </div>ServiceLine:Cloud</div><div> </div><div>Caller: Solarwinds ORLDC</div><div>Campus: SGHE - Hosting DC- Maitland </div><div>Building: </div><div>Room: </div><div>Phone: (866) 614-5012</div><div>Description: Critical Alert - Triage and follow escalation path immediately. Phone call and email required.<div> </div> Alert ID:LMS103241063 | Alert Trigger:2019-08-20 12:08:24 EDT<div> </div>Alert Status: active<div> </div>Client: Southeast Missouri State University | Service Group: Cloud/CRM Recruit/us-east-1:PROD-ModernHosting/Production/EPRECUVA22/SemoCRM | Admin: Recruit SaaS | Website: P1-Recruit SaaS-Semo Recruit WFE<div> </div> Alert triggered due to:<div> </div>2 of 2 sitemonitors report error<div> </div> response for status from https://Semo.elluciancrmrecruit.com/admissions/pages/login.aspx <div> </div>Alerting Datapoint: status<div> </div>Service Response:<div> </div>Notes: <div> </div>Alert URL: https://ellucian.logicmonitor.com/santaba/uiv3/alert/index.jsp#detail~id=LMS103241063&type=serviceAlert<div> </div>If applicable, follow the sslStatus Runbook: https://confluence.ellucian.com/display/CE/Runbook%3A+LM+Webcheck+Alert+for+sslStatus<div> </div>Follow Recruit SaaS Escalation Path: https://ellucian.service-now.com/kb_view_customer.do?sysparm_article=KB000106777<div> </div>Company:Southeast Missouri State University<div> </div>ServiceLine:Cloud<div> </div>Infrastructure per Ellucian Service Reference, if applicable:<div> </div>Load Balancer: <div> </div>EC2: <div> </div>Other Keywords:<div> </div></div><div> </div><div>An incident can be reopened within 7 days of resolution. If you would like to reopen this Incident either click the link below or reply to this message and include 'please reopen' in the subject line of your reply. Do not delete any message text in your reply message. </div><div> </div><div><a href="mailto:servicedesk@ellucian.com?subject=Re%3AINC001489996%20-%20please%20reopen&body=%0A%0ARef%3AMSG61280805%20">Click here if your issue was not properly resolved INC001489996</a> </div><div> </div><div>Click here to view: <a id="snc_uri_ref_link" href="https://ellucian.service-now.com/nav_to.do?uri=incident.do%3Fsys_id=fa0bb0cfdb137f806cf792e6db961963%26sysparm_stack=incident_list.do%3Fsysparm_query=active=true">LINK</a></div><div> </div><div> </div><div> </div><div><p> </p>
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