<!doctype html><html xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office"><head><title></title><!--[if !mso]><!-- --><meta http-equiv="X-UA-Compatible" content="IE=edge"><!--<![endif]--><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta name="viewport" content="width=device-width,initial-scale=1"><style type="text/css">#outlook a { padding:0; }
.ReadMsgBody { width:100%; }
.ExternalClass { width:100%; }
.ExternalClass * { line-height:100%; }
body { margin:0;padding:0;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%; }
table, td { border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt; }
img { border:0;height:auto;line-height:100%; outline:none;text-decoration:none;-ms-interpolation-mode:bicubic; }
p { display:block;margin:13px 0; }</style><!--[if !mso]><!--><style type="text/css">@media only screen and (max-width:480px) {
@-ms-viewport { width:320px; }
@viewport { width:320px; }
}</style><!--<![endif]--><!--[if mso]>
<xml>
<o:OfficeDocumentSettings>
<o:AllowPNG/>
<o:PixelsPerInch>96</o:PixelsPerInch>
</o:OfficeDocumentSettings>
</xml>
<![endif]--><!--[if lte mso 11]>
<style type="text/css">
.outlook-group-fix { width:100% !important; }
</style>
<![endif]--><style type="text/css">@media only screen and (min-width:480px) {
.mj-column-per-100 { width:100% !important; max-width: 100%; }
.mj-column-per-85 { width:85% !important; max-width: 85%; }
}</style><style type="text/css"></style><style type="text/css">.email-logo-image {
max-width: 320px;
max-height: 100px;
width: auto !important;
height: auto !important;
}
@media only screen and (max-width:450px) {
.email-logo-image {
max-width: 250px;
}
.content-section > table > tbody > tr > td {
padding-left: 20px !important;
padding-right: 20px !important;
}
.incident-link > table > tbody > tr > td {
padding-left: 20px !important;
padding-right: 20px !important;
}
.header-spacing > table > tbody > tr > td {
padding-top: 45px !important;
padding-bottom: 30px !important;
}
}
/* border-radius, border, and border-collapse: collapse do not combine well. */
/* when we do have embedded (discrete) css, override this to put the border on the outside div, not on the table cell. */
div.content-outer > table,
div.content-outer > table > tbody > tr > td {
border: none !important;
}
div.content-outer {
border-radius: 4px;
overflow: hidden;
box-shadow: 0 2px 4px rgba(0,0,0,.1);
border: 1px solid #E0E0E0;
}
.email-body a, .email-body a:hover, .email-body a:visited {
color: #3498db !important;
}
table, td {
border-collapse: separate;
}
div.content-outer > table {
background: #ffffff;
border: 1px solid #E0E0E0;
border-radius: 4px;
box-shadow: 0 2px 4px rgba(0,0,0,.1);
}
div.outlook-affected-components-column table table {
table-layout: fixed;
}
div.incident-link > table {
border-collapse: collapse;
border-top: 1px solid #E0E0E0;
vertical-align: middle;
}
div.incident-link link {
padding: 25px 0;
}
.email-body img {
max-width: 100%;
}
div.footer-text a {
color: #3498db;
} td {
font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'Roboto', 'Oxygen', 'Ubuntu', 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif !important;
}</style></head><body style="font-size: 16px; line-height: 24px; font-weight: normal; font-style: normal; background-color: #fcfcfc;"><div style="display:none;font-size:1px;color:#ffffff;line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidden;"> Update - 1 component affected - This message was originally misidentified as a... ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ </div><div style="background-color:#fcfcfc;"><!--[if mso | IE]><table align="center" border="0" cellpadding="0" cellspacing="0" class="header-spacing-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="header-spacing" style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-bottom:30px;padding-left:0px;padding-right:0px;padding-top:30px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:600px;" ><![endif]--><div class="mj-column-per-100 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="center" style="font-size:0px;padding:0;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:center;color:#000000;"> <h1 class="text_logo" style="margin: 0; font-weight: normal; padding-left: 20px; padding-right: 20px; font-size: 40px; color: #333333;">Ellucian Cloud</h1> </div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><table align="center" border="0" cellpadding="0" cellspacing="0" class="content-outer-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="content-outer" style="background:#ffffff;background-color:#ffffff;Margin:0px auto;border-radius:4px;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;border-radius:4px;"><tbody><tr><td style="border:solid 1px #E0E0E0;direction:ltr;font-size:0px;padding:0px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="content-section-outlook" width="600px" ><table align="center" border="0" cellpadding="0" cellspacing="0" class="content-section-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="content-section" style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-left:40px;padding-right:40px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" width="600px" ><table align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:520px;" width="520" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div style="Margin:0px auto;max-width:520px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-top:50px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:520px;" ><![endif]--><div class="mj-column-per-100 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="left" style="font-size:0px;padding:0;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:left;color:#000000;"><table cellpadding="0" cellspacing="0" height="0" width="32" padding="0" style="Margin:0;border-top:3px solid #3498DB;"><tr><td></td></tr></table> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="20" style="height:20px;"></td></tr></table>
<h2 style="margin: 0; font-weight: normal; font-size: 24px; line-height: 32px; color: #333333;">Ellucian CRM SaaS November 2019 Hotfix: Ellucian CRM Recruit Prod (United States, Canada, Latin America, Europe, and Middle East only)</h2> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
<span style="font-size: 18px;line-height: 1.5;color: #333333;">Maintenance update</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="12" style="height:12px;"></td></tr></table>
<span class="email-body" style="font-size: 14px;line-height: 1.5;color: #333333;">This message was originally misidentified as a hot fix Ellucian CRM Recruit and has been updated to reflect the correct product, Ellucian CRM Advance. If you have any question please contact your Customer Success Manager or your Ellucian Project Manager if you are an implementing customer.</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
<h3 style="margin: 0; font-weight: normal; font-size: 14px; line-height: 1.5; color: #898989;">Start time</h3> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="12" style="height:12px;"></td></tr></table>
<span style="font-size: 14px;line-height: 1.5;color: #333333;">Nov 19, 20:00 EST</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
<h3 style="margin: 0; font-weight: normal; font-size: 14px; line-height: 1.5; color: #898989;">Estimated duration</h3> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="15" style="height:15px;"></td></tr></table>
<span style="font-size: 14px;line-height: 1.5;color: #333333;">2 hours</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
<h3 style="margin: 0; font-weight: normal; font-size: 14px; line-height: 1.5; color: #898989;">Components affected</h3> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="15" style="height:15px;"></td></tr></table>
<table cellspacing="0" cellpadding="0" class="affected-component" style="font-family: inherit;margin: 0 20px 0 0; padding: 0 0 15px 0; display: inline-block; color: #333333; font-size: 14px; max-width: 100%; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;"><tr><td style="vertical-align: middle;">Ellucian SaaS - Ellucian Recruit</td></tr></table> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="40" style="height:40px;"></td></tr></table>
</div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table></td></tr><tr><td class="incident-link-outlook" width="600px" ><table align="center" border="0" cellpadding="0" cellspacing="0" class="incident-link-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="incident-link" style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="border-top:1px solid #E0E0E0;direction:ltr;font-size:0px;padding:0;padding-left:40px;padding-right:40px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:520px;" ><![endif]--><div class="mj-column-per-100 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="left" style="font-size:0px;padding:0;padding-top:25px;padding-bottom:25px;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:left;color:#000000;"> <a class="link" style="font-size: 14px; color: #3498db" href="http://stspg.io/29705fd0a">View 1 previous maintenance update</a> </div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><table align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-top:20px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:510px;" ><![endif]--><div class="mj-column-per-85 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="center" style="font-size:0px;padding:0;padding-right:20px;padding-left:20px;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:center;color:#000000;"><div class="footer-text" style="line-height:1.5;font-size: 12px;color:#898989;"> <p>You received this email because you are subscribed to Ellucian Cloud's service status notifications.</p>
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