<!doctype html><html xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office"><head><title></title><!--[if !mso]><!-- --><meta http-equiv="X-UA-Compatible" content="IE=edge"><!--<![endif]--><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta name="viewport" content="width=device-width,initial-scale=1"><style type="text/css">#outlook a { padding:0; }
          .ReadMsgBody { width:100%; }
          .ExternalClass { width:100%; }
          .ExternalClass * { line-height:100%; }
          body { margin:0;padding:0;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%; }
          table, td { border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt; }
          img { border:0;height:auto;line-height:100%; outline:none;text-decoration:none;-ms-interpolation-mode:bicubic; }
          p { display:block;margin:13px 0; }</style><!--[if !mso]><!--><style type="text/css">@media only screen and (max-width:480px) {
            @-ms-viewport { width:320px; }
            @viewport { width:320px; }
          }</style><!--<![endif]--><!--[if mso]>
        <xml>
        <o:OfficeDocumentSettings>
          <o:AllowPNG/>
          <o:PixelsPerInch>96</o:PixelsPerInch>
        </o:OfficeDocumentSettings>
        </xml>
        <![endif]--><!--[if lte mso 11]>
        <style type="text/css">
          .outlook-group-fix { width:100% !important; }
        </style>
        <![endif]--><style type="text/css">@media only screen and (min-width:480px) {
        .mj-column-per-100 { width:100% !important; max-width: 100%; }
.mj-column-per-85 { width:85% !important; max-width: 85%; }
      }</style><style type="text/css"></style><style type="text/css">.email-logo-image {
  max-width: 320px;
  max-height: 100px;
  width: auto !important;
  height: auto !important;
}

@media only screen and (max-width:450px) {
  .email-logo-image {
    max-width: 250px;
  }

  .content-section > table > tbody > tr > td {
    padding-left: 20px !important;
    padding-right: 20px !important;
  }

  .incident-link > table > tbody > tr > td {
    padding-left: 20px !important;
    padding-right: 20px !important;
  }

  .header-spacing > table > tbody > tr > td {
    padding-top: 45px !important;
    padding-bottom: 30px !important;
  }
}

/* border-radius, border, and border-collapse: collapse do not combine well. */
/* when we do have embedded (discrete) css, override this to put the border on the outside div, not on the table cell. */
div.content-outer > table,
div.content-outer > table > tbody > tr > td {
  border: none !important;
}

div.content-outer {
  border-radius: 4px;
  overflow: hidden;
  box-shadow: 0 2px 4px rgba(0,0,0,.1);
  border: 1px solid #E0E0E0;
}

.email-body a, .email-body a:hover, .email-body a:visited {
  color: #3498db !important;
}

      

      table, td {
        border-collapse: separate;
      }

      div.content-outer > table {
        background: #ffffff;
        border: 1px solid #E0E0E0;
        border-radius: 4px;
        box-shadow: 0 2px 4px rgba(0,0,0,.1);
      }

      div.outlook-affected-components-column table table {
        table-layout: fixed;
      }

      div.incident-link > table {
        border-collapse: collapse;
        border-top: 1px solid #E0E0E0;
        vertical-align: middle;
      }

      div.incident-link link {
        padding: 25px 0;
      }

      .email-body img {
        max-width: 100%;
      }

      div.footer-text a {
        color: #3498db;
      }  td {
        font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'Roboto', 'Oxygen', 'Ubuntu', 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif !important;
      }</style></head><body style="font-size: 16px; line-height: 24px; font-weight: normal; font-style: normal; background-color: #fcfcfc;"><div style="display:none;font-size:1px;color:#ffffff;line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidden;"> Scheduled - 9 components affected - ELLUCIAN CLOUD SERVICES 

As part of our... &zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;</div><div style="background-color:#fcfcfc;"><!--[if mso | IE]><table align="center" border="0" cellpadding="0" cellspacing="0" class="header-spacing-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="header-spacing" style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-bottom:30px;padding-left:0px;padding-right:0px;padding-top:30px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:600px;" ><![endif]--><div class="mj-column-per-100 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="center" style="font-size:0px;padding:0;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:center;color:#000000;">  <h1 class="text_logo" style="margin: 0; font-weight: normal; padding-left: 20px; padding-right: 20px; font-size: 40px; color: #333333;">Ellucian Cloud</h1>  </div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><table align="center" border="0" cellpadding="0" cellspacing="0" class="content-outer-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="content-outer" style="background:#ffffff;background-color:#ffffff;Margin:0px auto;border-radius:4px;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;border-radius:4px;"><tbody><tr><td style="border:solid 1px #E0E0E0;direction:ltr;font-size:0px;padding:0px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="content-section-outlook" width="600px" ><table align="center" border="0" cellpadding="0" cellspacing="0" class="content-section-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="content-section" style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-left:40px;padding-right:40px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" width="600px" ><table align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:520px;" width="520" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div style="Margin:0px auto;max-width:520px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-top:50px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:520px;" ><![endif]--><div class="mj-column-per-100 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="left" style="font-size:0px;padding:0;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:left;color:#000000;"><table cellpadding="0" cellspacing="0" height="0" width="32" padding="0" style="Margin:0;border-top:3px solid #3498DB;"><tr><td></td></tr></table> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="20" style="height:20px;"></td></tr></table>
 <h2 style="margin: 0; font-weight: normal; font-size: 24px; line-height: 32px; color: #333333;">Ellucian CRM SaaS Notification: Regional Communication Enhancement</h2> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
 <span style="font-size: 18px;line-height: 1.5;color: #333333;">Upcoming scheduled maintenance notice</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="12" style="height:12px;"></td></tr></table>
 <span class="email-body" style="font-size: 14px;line-height: 1.5;color: #333333;">ELLUCIAN CLOUD SERVICES <br><br>As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM in the cloud, we have enhanced Statuspage communications for Ellucian CRM to be separated by regions as follows:<br><br>Ellucian CRM Advance<br>  -Ellucian Advance - For customers in United States, Canada, and Latin America regions<br>  -Ellucian Advance (EMEA) - For customers in Europe and Middle East regions<br>  -Ellucian Advance (APAC) - For customers in Asia Pacific region<br><br>Ellucian CRM Advise<br>  -Ellucian Advise - For customers in United States, Canada, and Latin America regions<br>  -Ellucian Advise (EMEA) - For customers in Europe and Middle East regions<br>  -Ellucian Advise (APAC) - For customers in Asia Pacific region<br><br>Ellucian CRM Recruit<br>  -Ellucian Recruit - For customers in United States, Canada, and Latin America regions<br>  -Ellucian Recruit (EMEA) - For customers in Europe and Middle East regions<br>  -Ellucian Recruit (APAC) - For customers in Asia Pacific region<br><br>This change effective immediately and all communications will be separated to each respective Ellucian CRM region. To ensure you receive notifications from the correct region, please select "Manage you subscription" at the bottom of this email and update your preferences if needed.<br><br>Thank you, <br>Ellucian Cloud Team</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
 <h3 style="margin: 0; font-weight: normal; font-size: 14px; line-height: 1.5; color: #898989;">Start time</h3> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="12" style="height:12px;"></td></tr></table>
 <span style="font-size: 14px;line-height: 1.5;color: #333333;">Jan 16, 13:00 EST</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
  <h3 style="margin: 0; font-weight: normal; font-size: 14px; line-height: 1.5; color: #898989;">Estimated duration</h3> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="15" style="height:15px;"></td></tr></table>
 <span style="font-size: 14px;line-height: 1.5;color: #333333;">4 hours</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
   <h3 style="margin: 0; font-weight: normal; font-size: 14px; line-height: 1.5; color: #898989;">Components affected</h3> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="15" style="height:15px;"></td></tr></table>
 <table cellspacing="0" cellpadding="0" class="affected-component" style="font-family: inherit;margin: 0 20px 0 0; padding: 0 0 15px 0; display: inline-block; color: #333333; font-size: 14px; max-width: 100%;  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;"><tr><td style="vertical-align: middle;">Ellucian SaaS - Ellucian Recruit</td></tr></table><table cellspacing="0" cellpadding="0" class="affected-component" style="font-family: inherit;margin: 0 20px 0 0; padding: 0 0 15px 0; display: inline-block; color: #333333; font-size: 14px; max-width: 100%;  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;"><tr><td style="vertical-align: middle;">Ellucian SaaS - Ellucian Advance (APAC)</td></tr></table><table cellspacing="0" cellpadding="0" class="affected-component" style="font-family: inherit;margin: 0 20px 0 0; padding: 0 0 15px 0; display: inline-block; color: #333333; font-size: 14px; max-width: 100%;  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;"><tr><td style="vertical-align: middle;">Ellucian SaaS - Ellucian Advance (EMEA)</td></tr></table><table cellspacing="0" cellpadding="0" class="affected-component" style="font-family: inherit;margin: 0 20px 0 0; padding: 0 0 15px 0; display: inline-block; color: #333333; font-size: 14px; max-width: 100%;  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;"><tr><td style="vertical-align: middle;">Ellucian SaaS - Ellucian Advance</td></tr></table><table cellspacing="0" cellpadding="0" class="affected-component" style="font-family: inherit;margin: 0 20px 0 0; padding: 0 0 15px 0; display: inline-block; color: #333333; font-size: 14px; max-width: 100%;  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;"><tr><td style="vertical-align: middle;">Ellucian SaaS - Ellucian Advise (EMEA)</td></tr></table>  <div style="font-size: 12px;color: #333333;"> ...and 4 more components. </div>  <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="40" style="height:40px;"></td></tr></table>
  </div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table></td></tr><tr><td class="incident-link-outlook" width="600px" ><table align="center" border="0" cellpadding="0" cellspacing="0" class="incident-link-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="incident-link" style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="border-top:1px solid #E0E0E0;direction:ltr;font-size:0px;padding:0;padding-left:40px;padding-right:40px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:520px;" ><![endif]--><div class="mj-column-per-100 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="left" style="font-size:0px;padding:0;padding-top:25px;padding-bottom:25px;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:left;color:#000000;"> <a class="link" style="font-size: 14px; color: #3498db" href="http://stspg.io/rbljfg05886b">View full scheduled maintenance details</a> </div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><table align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-top:20px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:510px;" ><![endif]--><div class="mj-column-per-85 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="center" style="font-size:0px;padding:0;padding-right:20px;padding-left:20px;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:center;color:#000000;"><div class="footer-text" style="line-height:1.5;font-size: 12px;color:#898989;"> <p>You received this email because you are subscribed to Ellucian Cloud&#39;s service status notifications.</p>
 </div> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="25" style="height:25px;"></td></tr></table>
  <a style="font-size: 12px; color: #898989" href="https://status.elluciancloud.com/subscriptions/cjxmbmn6l2nf/edit">Manage your subscription</a> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="25" style="height:25px;"></td></tr></table>
  <a href="https://www.statuspage.io/powered-by?utm_source=inapp&amp;utm_medium=powered-by&amp;utm_campaign=status.elluciancloud.com&amp;utm_content=email-notifications" class="footer_powered_by" style="color: #898989;font-size: 12px;">Powered by <strong>Statuspage</strong> </a> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="60" style="height:60px;"></td></tr></table>
 </div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></div></body></html>