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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">Dear Valued Customers,<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">I hope this email finds you well. You are receiving this email because you have been identified as one of our many customers currently not using Server-Side
Synchronization within your Ellucian CRM Prod Environment. With the latest events surrounding COVID-19 and its affect all of our Ellucian CRM SaaS customer base, the requirement to transition to Server-Side Synchronization by June 2020 (Q2) has been postponed
until November 2020 (Q4).<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">An article has been created outlining this update and this can be found on Customer Center
<a href="https://ellucian.force.com/clients/s/article/Ellucian-CRM-Microsoft-CRM-email-Router-deprecation-Announcement-update">
here</a>. <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact
your Project Manager. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Gomez<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Michael Gomez, MCP | Cloud Assurance Manager – Ellucian CRM | </span><span style="font-family:"Arial",sans-serif;color:#391651">ellucian</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#391651">®</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"> |
600 Colonial Center Parkway, Suite 200, Lake Mary, FL 32746 | M:+1.407.756.9616 | <a href="mailto:michael.gomez@ellucian.com"><span style="color:#954F72">Michael.Gomez@ellucian.com</span></a> | <a href="http://www.ellucian.com/"><span style="color:#954F72">www.ellucian.com</span></a></span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> </span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black">CONFIDENTIALITY: This email (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited.
If you received this email in error, please notify the sender and delete this email from your system. Thank you.</span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><img border="0" width="80" height="53" style="width:.8333in;height:.552in" id="Picture_x0020_1" src="cid:image001.png@01D5FED1.8391FB60" alt="MS_Cert_Professional_email_Wht_teal"><o:p></o:p></span></p>
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