<!doctype html><html xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office"><head><title></title><!--[if !mso]><!-- --><meta http-equiv="X-UA-Compatible" content="IE=edge"><!--<![endif]--><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta name="viewport" content="width=device-width,initial-scale=1"><style type="text/css">#outlook a { padding:0; }
          .ReadMsgBody { width:100%; }
          .ExternalClass { width:100%; }
          .ExternalClass * { line-height:100%; }
          body { margin:0;padding:0;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%; }
          table, td { border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt; }
          img { border:0;height:auto;line-height:100%; outline:none;text-decoration:none;-ms-interpolation-mode:bicubic; }
          p { display:block;margin:13px 0; }</style><!--[if !mso]><!--><style type="text/css">@media only screen and (max-width:480px) {
            @-ms-viewport { width:320px; }
            @viewport { width:320px; }
          }</style><!--<![endif]--><!--[if mso]>
        <xml>
        <o:OfficeDocumentSettings>
          <o:AllowPNG/>
          <o:PixelsPerInch>96</o:PixelsPerInch>
        </o:OfficeDocumentSettings>
        </xml>
        <![endif]--><!--[if lte mso 11]>
        <style type="text/css">
          .outlook-group-fix { width:100% !important; }
        </style>
        <![endif]--><style type="text/css">@media only screen and (min-width:480px) {
        .mj-column-per-100 { width:100% !important; max-width: 100%; }
.mj-column-per-85 { width:85% !important; max-width: 85%; }
      }</style><style type="text/css"></style><style type="text/css">.email-logo-image {
  max-width: 320px;
  max-height: 100px;
  width: auto !important;
  height: auto !important;
}

@media only screen and (max-width:450px) {
  .email-logo-image {
    max-width: 250px;
  }

  .content-section > table > tbody > tr > td {
    padding-left: 20px !important;
    padding-right: 20px !important;
  }

  .incident-link > table > tbody > tr > td {
    padding-left: 20px !important;
    padding-right: 20px !important;
  }

  .header-spacing > table > tbody > tr > td {
    padding-top: 45px !important;
    padding-bottom: 30px !important;
  }
}

/* border-radius, border, and border-collapse: collapse do not combine well. */
/* when we do have embedded (discrete) css, override this to put the border on the outside div, not on the table cell. */
div.content-outer > table,
div.content-outer > table > tbody > tr > td {
  border: none !important;
}

div.content-outer {
  border-radius: 4px;
  overflow: hidden;
  box-shadow: 0 2px 4px rgba(0,0,0,.1);
  border: 1px solid #E0E0E0;
}

.email-body a, .email-body a:hover, .email-body a:visited {
  color: #3498db !important;
}

      

      table, td {
        border-collapse: separate;
      }

      div.content-outer > table {
        background: #ffffff;
        border: 1px solid #E0E0E0;
        border-radius: 4px;
        box-shadow: 0 2px 4px rgba(0,0,0,.1);
      }

      div.outlook-affected-components-column table table {
        table-layout: fixed;
      }

      div.incident-link > table {
        border-collapse: collapse;
        border-top: 1px solid #E0E0E0;
        vertical-align: middle;
      }

      div.incident-link link {
        padding: 25px 0;
      }

      .email-body img {
        max-width: 100%;
      }

      div.footer-text a {
        color: #3498db;
      }  td {
        font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'Roboto', 'Oxygen', 'Ubuntu', 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif !important;
      }</style></head><body style="font-size: 16px; line-height: 24px; font-weight: normal; font-style: normal; background-color: #fcfcfc;"><div style="display:none;font-size:1px;color:#ffffff;line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidden;"> Scheduled - 3 components affected - ELLUCIAN CLOUD SERVICES 

As part of our... &zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;</div><div style="background-color:#fcfcfc;"><!--[if mso | IE]><table align="center" border="0" cellpadding="0" cellspacing="0" class="header-spacing-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="header-spacing" style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-bottom:30px;padding-left:0px;padding-right:0px;padding-top:30px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:600px;" ><![endif]--><div class="mj-column-per-100 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="center" style="font-size:0px;padding:0;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:center;color:#000000;">  <h1 class="text_logo" style="margin: 0; font-weight: normal; padding-left: 20px; padding-right: 20px; font-size: 40px; color: #333333;">Ellucian Cloud</h1>  </div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><table align="center" border="0" cellpadding="0" cellspacing="0" class="content-outer-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="content-outer" style="background:#ffffff;background-color:#ffffff;Margin:0px auto;border-radius:4px;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;border-radius:4px;"><tbody><tr><td style="border:solid 1px #E0E0E0;direction:ltr;font-size:0px;padding:0px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="content-section-outlook" width="600px" ><table align="center" border="0" cellpadding="0" cellspacing="0" class="content-section-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="content-section" style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-left:40px;padding-right:40px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" width="600px" ><table align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:520px;" width="520" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div style="Margin:0px auto;max-width:520px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-top:50px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:520px;" ><![endif]--><div class="mj-column-per-100 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="left" style="font-size:0px;padding:0;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:left;color:#000000;"><table cellpadding="0" cellspacing="0" height="0" width="32" padding="0" style="Margin:0;border-top:3px solid #3498DB;"><tr><td></td></tr></table> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="20" style="height:20px;"></td></tr></table>
 <h2 style="margin: 0; font-weight: normal; font-size: 24px; line-height: 32px; color: #333333;">Ellucian CRM Upgrade Notification: Ellucian CRM Recruit 6.1 Prod</h2> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
 <span style="font-size: 18px;line-height: 1.5;color: #333333;">Upcoming scheduled maintenance notice</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="12" style="height:12px;"></td></tr></table>
 <span class="email-body" style="font-size: 14px;line-height: 1.5;color: #333333;">ELLUCIAN CLOUD SERVICES <br><br>As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Recruit in the cloud, this notice is to inform you of plans to upgrade your Ellucian CRM deployment(s) within the Ellucian Cloud.  <br> <br>TARGETED PROD UPGRADE WINDOW:<br>Ellucian CRM Recruit Prod, June 25, 2020 - July 9, 2020<br> <br>Specific timing (upgrade date and its duration) will be shared directly using your Ellucian CRM distribution email address.<br> <br>USER ACCEPTANCE TESTING:<br>It is expected that current business operations are tested after all Ellucian CRM upgrades. The goal of the testing is to verify that current business operations are unimpeded. New feature functionality are delivered unconfigured and may be configured after the upgrade. <br> <br>Should you encounter issues during your testing, please open a Support Case through Customer Center.<br> <br>RELEASE INFORMATION:<br>Release notes may be found on Communities here:<br>https://ecommunities.ellucian.com/message/295041#295041<br><br>Details about CRs found in this upgrade may be found on Customer Center here:<br>https://ellucian.force.com/clients/s/releases/a111M00000NgW4LQAV/recruit61<br><br>IMPORTANT INFORMATION:<br>Given the problematic global circumstances and hardships faced in recent weeks, Ellucian has extended CRM Email Router support for our existing customers through November 2020. <br><br>For information on how to configure Server-Side Synchronization details may be found at:<br>https://ellucian.force.com/clients/s/article/CRM-9-0-Server-Side-Synchronization<br> <br>If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.<br> <br>Thank you, <br>Ellucian Cloud Team</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
 <h3 style="margin: 0; font-weight: normal; font-size: 14px; line-height: 1.5; color: #898989;">Start time</h3> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="12" style="height:12px;"></td></tr></table>
 <span style="font-size: 14px;line-height: 1.5;color: #333333;">Jun 25, 20:00 EDT</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
  <h3 style="margin: 0; font-weight: normal; font-size: 14px; line-height: 1.5; color: #898989;">Estimated duration</h3> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="15" style="height:15px;"></td></tr></table>
 <span style="font-size: 14px;line-height: 1.5;color: #333333;">2 weeks and 12 hours</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
   <h3 style="margin: 0; font-weight: normal; font-size: 14px; line-height: 1.5; color: #898989;">Components affected</h3> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="15" style="height:15px;"></td></tr></table>
 <table cellspacing="0" cellpadding="0" class="affected-component" style="font-family: inherit;margin: 0 20px 0 0; padding: 0 0 15px 0; display: inline-block; color: #333333; font-size: 14px; max-width: 100%;  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;"><tr><td style="vertical-align: middle;">Ellucian SaaS - Ellucian Recruit</td></tr></table><table cellspacing="0" cellpadding="0" class="affected-component" style="font-family: inherit;margin: 0 20px 0 0; padding: 0 0 15px 0; display: inline-block; color: #333333; font-size: 14px; max-width: 100%;  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;"><tr><td style="vertical-align: middle;">Ellucian SaaS - Ellucian Recruit (APAC)</td></tr></table><table cellspacing="0" cellpadding="0" class="affected-component" style="font-family: inherit;margin: 0 20px 0 0; padding: 0 0 15px 0; display: inline-block; color: #333333; font-size: 14px; max-width: 100%;  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;"><tr><td style="vertical-align: middle;">Ellucian SaaS - Ellucian Recruit (EMEA)</td></tr></table>  <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="40" style="height:40px;"></td></tr></table>
  </div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table></td></tr><tr><td class="incident-link-outlook" width="600px" ><table align="center" border="0" cellpadding="0" cellspacing="0" class="incident-link-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="incident-link" style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="border-top:1px solid #E0E0E0;direction:ltr;font-size:0px;padding:0;padding-left:40px;padding-right:40px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:520px;" ><![endif]--><div class="mj-column-per-100 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="left" style="font-size:0px;padding:0;padding-top:25px;padding-bottom:25px;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:left;color:#000000;"> <a class="link" style="font-size: 14px; color: #3498db" href="http://stspg.io/f57q2kcmy6hx">View full scheduled maintenance details</a> </div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><table align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-top:20px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:510px;" ><![endif]--><div class="mj-column-per-85 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="center" style="font-size:0px;padding:0;padding-right:20px;padding-left:20px;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:center;color:#000000;"><div class="footer-text" style="line-height:1.5;font-size: 12px;color:#898989;"> <p>You received this email because you are subscribed to Ellucian Cloud&#39;s service status notifications.</p>
 </div> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="25" style="height:25px;"></td></tr></table>
  <a style="font-size: 12px; color: #898989" href="https://status.elluciancloud.com/subscriptions/cjxmbmn6l2nf/edit">Manage your subscription</a> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="25" style="height:25px;"></td></tr></table>
  <a href="https://www.atlassian.com/software/statuspage/powered-by?utm_source=inapp&amp;utm_medium=powered-by&amp;utm_campaign=status.elluciancloud.com&amp;utm_content=email-notifications" class="footer_powered_by" style="color: #898989;font-size: 12px;">Powered by <strong>Statuspage</strong> </a> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="60" style="height:60px;"></td></tr></table>
 </div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></div></body></html>