<html><head></head><body><p><span style="color: #343d47; font-size: 10pt;"></span></p><div><p style="margin: 0in; font-family: Arial; font-size: 11.0pt;">Dear Valued Customer,</p></div><div><p style="margin: 0in; font-family: Arial; font-size: 11.0pt;">&nbsp;</p></div><div><p style="margin: 0in; font-family: Arial; font-size: 11.0pt;">&nbsp;</p></div><div><p style="margin: 0in; font-family: Arial; font-size: 11.0pt;">I hope this email finds you well. Our release management software failed to automatically notify during the Microsoft Dynamics CRM update. The issue has been resolved and the remaining upgrade windows will send automatic updates.</p></div><div><p style="margin: 0in; font-family: Arial; font-size: 11.0pt;">&nbsp;</p></div><div><p style="margin: 0in; font-family: Arial; font-size: 11.0pt;">This email was sent to provide you a completion notification.</p></div><div><p style="margin: 0in; font-family: Arial; font-size: 11.0pt;">&nbsp;</p></div><div><p style="margin: 0in; font-family: Arial; font-size: 11.0pt;">&nbsp;</p></div><div><p style="margin: 0in; font-family: Arial; font-size: 11.0pt;">Thanks,</p></div><div><p style="margin: 0in; font-family: Arial; font-size: 11.0pt;">Ellucian Cloud Team</p></div><p></p>
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<p>Ellucian * 600 Colonial Center Parkway, Lake Mary, FL 32746 * Central Help Desk 1-800-863-3883 *&nbsp; <a href="https://ellucian.service-now.com/www.ellucian.com" rel="nofollow">www.ellucian.com</a></p>
<p>For Assistance, Please contact the Service Desk via Email:&nbsp;&nbsp;<a href="mailto:servicedesk@ellucian.com" rel="nofollow">servicedesk@ellucian.com</a> or by calling</p>
<p><strong>From an Ellucian Office Avaya Phone: 578 6111 | Americas/Mexico/Canada: +1 800 863 3883 </strong></p>
<p><strong>India: +91 80 6764 9111&nbsp;| Europe/Asia Pacific:&nbsp;+1 610 578 6111</strong></p>
<p>Always call the Service Desk directly for all time sensitive requests!</p>
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