<!doctype html><html xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office"><head><title></title><!--[if !mso]><!-- --><meta http-equiv="X-UA-Compatible" content="IE=edge"><!--<![endif]--><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta name="viewport" content="width=device-width,initial-scale=1"><style type="text/css">#outlook a { padding:0; }
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.email-logo-image {
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.content-section > table > tbody > tr > td {
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}</style></head><body style="font-size: 16px; line-height: 24px; font-weight: normal; font-style: normal; background-color: #fcfcfc;"><div style="display:none;font-size:1px;color:#ffffff;line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidden;"> Scheduled - 3 components affected - ELLUCIAN CLOUD SERVICES
Como parte de... ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ </div><div style="background-color:#fcfcfc;"><!--[if mso | IE]><table align="center" border="0" cellpadding="0" cellspacing="0" class="header-spacing-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="header-spacing" style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-bottom:30px;padding-left:0px;padding-right:0px;padding-top:30px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:600px;" ><![endif]--><div class="mj-column-per-100 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="center" style="font-size:0px;padding:0;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:center;color:#000000;"> <h1 class="text_logo" style="margin: 0; font-weight: normal; padding-left: 20px; padding-right: 20px; font-size: 40px; color: #333333;">Ellucian Cloud</h1> </div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><table align="center" border="0" cellpadding="0" cellspacing="0" class="content-outer-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="content-outer" style="background:#ffffff;background-color:#ffffff;Margin:0px auto;border-radius:4px;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;border-radius:4px;"><tbody><tr><td style="border:solid 1px #E0E0E0;direction:ltr;font-size:0px;padding:0px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="content-section-outlook" width="600px" ><table align="center" border="0" cellpadding="0" cellspacing="0" class="content-section-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="content-section" style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-left:40px;padding-right:40px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" width="600px" ><table align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:520px;" width="520" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div style="Margin:0px auto;max-width:520px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-top:50px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:520px;" ><![endif]--><div class="mj-column-per-100 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="left" style="font-size:0px;padding:0;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:left;color:#000000;"><table cellpadding="0" cellspacing="0" height="0" width="32" padding="0" style="Margin:0;border-top:3px solid #3498DB;"><tr><td></td></tr></table> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="20" style="height:20px;"></td></tr></table>
<h2 style="margin: 0; font-weight: normal; font-size: 24px; line-height: 32px; color: #333333;">Ellucian CRM SaaS: mantenimiento de infraestructura sin producción (LAC)</h2> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
<span style="font-size: 18px;line-height: 1.5;color: #333333;">Upcoming scheduled maintenance notice</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="12" style="height:12px;"></td></tr></table>
<span class="email-body" style="font-size: 14px;line-height: 1.5;color: #333333;">ELLUCIAN CLOUD SERVICES <br><br>Como parte de nuestras mejoras continuas en la entrega de SaaS para los clientes que utilizan Ellucian CRM en la nube, se planea un mantenimiento de la infraestructura para todos los clientes de Ellucian CRM. Este mantenimiento de la infraestructura no requiere que su institución participe, configure o pruebe, ya que no se lanzan ni corrigen nuevas funciones.<br><br>FECHA Y HORA: <br>*** Clientes en Latinoamérica ***<br>A partir del jueves 14 de enero de 2021 a las 12:00 p.m. EST y concluye el jueves 14 de enero de 2021 a las 6:00 p.m. EST<br><br>IMPACTO:<br>Este mantenimiento de infraestructura solo afecta la infraestructura de Ellucian CRM en la región de América Latina. No hay tiempo de inactividad esperado, sin embargo, puede experimentar una lentitud intermitente o una desconexión ocasional de su entorno.<br><br>ACCIÓN REQUERIDA:<br>No se requiere ninguna acción en este momento, el anuncio es informativo.<br><br>IMPORTANTE:<br>Si usted no es un cliente que se encuentre en cualquiera de las regiones indicadas en esta notificación, por favor seleccione «Administrar su suscripción» en la parte inferior de este correo electrónico para actualizar su preferencia de región para sus soluciones de Ellucian CRM.<br><br>Si encuentra problemas después del mantenimiento de la infraestructura, por favor comuníquese con Action Line. Si tiene alguna pregunta o inquietud, por favor contacte a su Gerente de Éxito del Cliente (CSM). Si actualmente está implementando su solución de Ellucian CRM, por favor comuníquese con su Gerente de Proyecto (PM).<br><br><br>Gracias, <br>Equipo de Ellucian Cloud</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
<h3 style="margin: 0; font-weight: normal; font-size: 14px; line-height: 1.5; color: #898989;">Start time</h3> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="12" style="height:12px;"></td></tr></table>
<span style="font-size: 14px;line-height: 1.5;color: #333333;">Jan 14, 12:00 EST</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
<h3 style="margin: 0; font-weight: normal; font-size: 14px; line-height: 1.5; color: #898989;">Estimated duration</h3> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="15" style="height:15px;"></td></tr></table>
<span style="font-size: 14px;line-height: 1.5;color: #333333;">6 hours</span> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="35" style="height:35px;"></td></tr></table>
<h3 style="margin: 0; font-weight: normal; font-size: 14px; line-height: 1.5; color: #898989;">Components affected</h3> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="15" style="height:15px;"></td></tr></table>
<table cellspacing="0" cellpadding="0" class="affected-component" style="font-family: inherit;margin: 0 20px 0 0; padding: 0 0 15px 0; display: inline-block; color: #333333; font-size: 14px; max-width: 100%; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;"><tr><td style="vertical-align: middle;">Ellucian SaaS - Ellucian Recruit (LAC)</td></tr></table><table cellspacing="0" cellpadding="0" class="affected-component" style="font-family: inherit;margin: 0 20px 0 0; padding: 0 0 15px 0; display: inline-block; color: #333333; font-size: 14px; max-width: 100%; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;"><tr><td style="vertical-align: middle;">Ellucian SaaS - Ellucian Advance (LAC)</td></tr></table><table cellspacing="0" cellpadding="0" class="affected-component" style="font-family: inherit;margin: 0 20px 0 0; padding: 0 0 15px 0; display: inline-block; color: #333333; font-size: 14px; max-width: 100%; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;"><tr><td style="vertical-align: middle;">Ellucian SaaS - Ellucian Advise (LAC)</td></tr></table> <table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td height="40" style="height:40px;"></td></tr></table>
</div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table></td></tr><tr><td class="incident-link-outlook" width="600px" ><table align="center" border="0" cellpadding="0" cellspacing="0" class="incident-link-outlook" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div class="incident-link" style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="border-top:1px solid #E0E0E0;direction:ltr;font-size:0px;padding:0;padding-left:40px;padding-right:40px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:520px;" ><![endif]--><div class="mj-column-per-100 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="left" style="font-size:0px;padding:0;padding-top:25px;padding-bottom:25px;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:left;color:#000000;"> <a class="link" style="font-size: 14px; color: #3498db" href="https://stspg.io/4xw3dhyx6snw">View full scheduled maintenance details</a> </div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><table align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:600px;" width="600" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]--><div style="Margin:0px auto;max-width:600px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"><tbody><tr><td style="direction:ltr;font-size:0px;padding:0;padding-top:20px;text-align:center;vertical-align:top;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:510px;" ><![endif]--><div class="mj-column-per-85 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top;padding:0;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tr><td align="center" style="font-size:0px;padding:0;padding-right:20px;padding-left:20px;word-break:break-word;"><div style="font-size:13px;line-height:1;text-align:center;color:#000000;"><div class="footer-text" style="line-height:1.5;font-size: 12px;color:#898989;"> <p>You received this email because you are subscribed to Ellucian Cloud's service status notifications.</p>
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</div></td></tr></table></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if mso | IE]></td></tr></table><![endif]--></div></body></html>