[Elluciansupport] [Ellucian Cloud status] Scheduled : Maintenance Notification Recruiter SaaS Time Zone - PROD

[eoc at ellucian.com]

Maintenance Notification Recruiter SaaS Time Zone - PROD : Scheduled

Scheduled Start: Nov 10, 2015, 22:00 EST
Scheduled End: Nov 11, 2015, 00:00 EST

ELLUCIAN CLOUD SERVICES
 
Maintenance Notification
 
Please be advised that the Ellucian Recruiter 3.8/3.8.1 Time Zone Hotfix will be applied in the Production environment on November 10, 2015 at 10 p.m. and will conclude November 10, 2015 11:59 p.m. Eastern. 
 
This Hotfix addresses a discrepancy in the Confirmed and Enrolled display date affecting non-Eastern time zone customers. 
Note: Data correction activities for existing records will be performed on November 15, 2015.
 
This notification details the maintenance timeline and planned work.
 
Window: November 10, 2015 10 p.m. to November 10, 11:59 p.m. Eastern.
 
Activity: Deploy Hotfix
 
Impact: Latency may be experienced in Production Environment during the maintenance window. 
 
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly. Status announcements will be sent prior to work commencing and once all work has been verified completed.
 
Customer Validation: 
Verify the correct Confirmed and Enrolled dates for new prospect records return from the ERP.
 
Contact: Contact the Action Line https://ellucian.okta.com/ if any issues are encountered after the hotfix is applied. 
If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your engagement manager who can arrange a meeting with the appropriate technical personnel.
 
Thank You,
Your Ellucian Cloud Services Team



--
Incident Status: http://stspg.io/1efq
Ellucian Cloud Status: http://status.elluciancloud.com
To manage your subscription: http://www.statuspage.io/manage/cjxmbmn6l2nf
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://newlist.semo.edu/pipermail/elluciansupport/attachments/20151109/d09e4411/attachment.html