[Elluciansupport] 1 - Critical INC001080414 - Escalation Breach Warning

Ellucian Support ellucian at service-now.com
Wed Sep 23 10:54:52 CDT 2015


Short description: LM-mst-orn - P1 - Recruiter - https://semows.elluciancloud.com:8443/Datatel.ERec
 
You are receiving this notification because the SLA for INC001080414 is close to expiring
 
Name: Solarwinds ORLDC
Campus: Remote, USA
Building: 
Room: 
Phone: (866) 614-5012
Assignment group: Global - CLD - AMS - SaaS Admin
Assigned to: 
Description: Critical Alert - Triage and follow escalation path immediately. Phone call and email required
 
Alert ID: LMS3993 Created At: 2015-09-23 10:50:41 EDT
 
Client Name: Southeast Missouri State University [SEMO], Admin Group: Recruiter
 
The following monitor is critical: https://semows.elluciancloud.com:8443/Datatel.ERecruiting.Erp.Response.Services/DatatelRecruiterResponse.svc/RESTService/PingResponseService
 
Description: Response
 
Alert URL: https://ellucian.logicmonitor.com/santaba/uiv2/alert/confirmation.jsp?id=LMS3993&type=serviceAlert 
 
Contact Admin Group - Recruiter, Escalation Path - https://ellucian.service-now.com/kb_view.do?sysparm_article=KB000106777
 
Click here to view: LINK [https://ellucian.service-now.com/nav_to.do?uri=incident.do?sys_id=629433636fe24a0014643b91be3ee4d9]
 
 
 

Sincerely, 
Southeast Missouri State Support Team
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