[Elluciansupport] [Ellucian Cloud status] Scheduled : Maintenance Notification - Ellucian eCRM Advise, Advance, Recruit Non-Prod

eoc at ellucian.com eoc at ellucian.com
Thu Jun 30 14:15:36 CDT 2016


Maintenance Notification - Ellucian eCRM Advise, Advance, Recruit Non-Prod : Scheduled

Scheduled Start: Jun 30, 2016, 23:00 EDT
Scheduled End: Jul 1, 2016, 01:00 EDT

ELLUCIAN CLOUD SERVICES

Maintenance Notification – eCRM SaaS (Advise, Advance Recruit)

Please be advised that eCRM maintenance will take place in the TEST environment June 30, 2016 11 p.m. through July 1, 2016 1:00 a.m. EDT.

Note: eCRM maintenance will take place in the Production environment on Sunday, July 10, 2016 10:00 p.m. to midnight.

This notification details the maintenance timeline and planned work.

Window:	June 30, 2016 11 p.m. to July 1, 2016 1:00 a.m. EDT

Activity: 	Perform standard system maintenance.

Impact:	No downtime is expected.

During the maintenance window, customers may experience periods of slow performance.

Verify:	The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.  Status announcements will be sent prior to work commencing and once all work has been verified completed.

Contact:	If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your customer success manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team



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