[Elluciansupport] [Ellucian Cloud status] Scheduled : Maintenance Notification – eCRM SaaS Advise

[eoc at ellucian.com]

Maintenance Notification – eCRM SaaS Advise : Scheduled

Scheduled Start: Mar 22, 2016, 10:00 EDT
Scheduled End: Mar 25, 2016, 17:00 EDT

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ELLUCIAN CLOUD SERVICES

Maintenance Notification – eCRM SaaS Advise

Please be advised that ADFS maintenance will take place in the AWS Non-production environment March 22, 2016 10 a.m. through March 25, 2016 5 p.m. EST. 

This notification details the maintenance timeline and planned work.

Window:	March 22, 2016 10 a.m. to March 25, 2016 5 p.m. EST

Activity: 	Perform ADFS maintenance. 

Impact:	No downtime is expected.

During the maintenance window, customers may experience periods of slow performance.


Verify:	The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.  Status announcements will be sent prior to work commencing and once all work has been verified completed.

Contact:	If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your customer success manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team



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