[Elluciansupport] [Ellucian Cloud status] Scheduled : Maintenance Notification – eCRM SaaS (Advise, Advance Recruit)

eoc at ellucian.com eoc at ellucian.com
Fri May 27 07:20:49 CDT 2016


Maintenance Notification – eCRM SaaS (Advise, Advance Recruit) : Scheduled

Scheduled Start: May 29, 2016, 22:00 EDT
Scheduled End: May 30, 2016, 00:00 EDT

Please be advised that eCRM maintenance will take place in the PROD environment May 29, 2016 10 p.m. through May 29, 2016 11:59 p.m. EDT.
 
This notification details the maintenance timeline and planned work.
 
Window: May 29, 2016 10 p.m. to May 29 2016 11:59 p.m. EDT
 
Activity: Perform standard resource maintenance 
 
Impact: No downtime is expected.
 
During the maintenance window, customers may experience periods of slow performance.
 
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly. Status announcements will be sent prior to work commencing and once all work has been verified completed.
 
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your customer success manager who can arrange a meeting with the appropriate technical personnel.
 
Thank You,
Your Ellucian Cloud Services Team



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