[Elluciansupport] [Ellucian Cloud status] Scheduled : Maintenance Notification - Recruit Saas 3.9 Test

[eoc at ellucian.com]

Maintenance Notification - Recruit Saas 3.9 Test : Scheduled

Scheduled Start: Oct 6, 2016, 23:00 EDT
Scheduled End: Oct 14, 2016, 17:00 EDT

ELLUCIAN CLOUD SERVICES

Maintenance Notification Recruit SaaS 3.x 

Please be advised that the Ellucian Recruit 3.9 Release will be deployed in the Test environment October 6, 11 p.m. – October 14, 5 p.m. Eastern.  

This notification details the maintenance timeline and planned work.

Window:	October 6, 11 p.m. – October 14, 2016 between 5 p.m. Eastern

	You will receive notifications from Ellucian's ticketing system when your window begins and ends.

Activity: 	Deploy Ellucian Recruit Release in the Test Environment.

	A clone from PROD to Test will be performed.  If you do not want the clone please, contact your Customer Success Manager.

Impact:	During the maintenance window the Test Environment will be unavailable during the time the upgrade is applied to your environment; approximately 4 hours or less.

Documentation:	Release documentation can be found on The Ellucian HUB.

Dependencies:	None 

Client Action:	The 2016 Import Macros are located at: https://ellucian.box.com/s/e4ecbnzpxc14oasf4t0lnua6y9k71j2t

The Client will be responsible for validating the Test environment following the  completion of the deployment in the Client's environment. Test major business  processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify:	The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all  services are operating correctly.

Contact:	If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,

Your Ellucian Cloud Services Team



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