[Elluciansupport] [Ellucian Cloud status] Scheduled : Maintenance Notification - Recruit 4.5 Hotfix Test

eoc at ellucian.com eoc at ellucian.com
Thu Sep 15 13:51:42 CDT 2016


Maintenance Notification - Recruit 4.5 Hotfix Test : Scheduled

Scheduled Start: Sep 15, 2016, 17:00 EDT
Scheduled End: Sep 15, 2016, 19:00 EDT

ELLUCIAN CLOUD SERVICES

Maintenance Notification - Recruit 4.X Environment

Please be advised that the Ellucian Recruit 4.5 Hotfix (CR-000142308) will be deployed in the 4.X Test environment September 15, 2016 6 p.m. to 7 p.m. Eastern. The hotfix unlocks the "Application Review" stage in the business process flow when a "Submitted" app is sent to ERP. 

Note: The Recruit 4.5 Hotfix was deployed in the Test Environment for some customers who were reporting errors with Banner integration.

The 4.5 Hotfix will be deployed in the 4.X Production Environment on September 18, 2016 10 p.m. to 11 p.m. Eastern

This notification details the maintenance timeline and planned work.

Window:	September 15, 2016 6 p.m. – 7 p.m. Eastern

Activity: 	Deploy Ellucian Recruit hotfix in the 4.X production environment.

Impact:	None. The production environment will remain available during the maintenance window.

The 3.9 environments will not receive this hotfix.

Documentation:	Release documentation can be found on The Ellucian HUB.

Dependencies:	None. 

Client Action:	The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. 

Verify:	The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact:	If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Please open an Action Line case for any issues identified after the hotfix is applied.

Thank You,
Your Ellucian Cloud Services Team



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