[Elluciansupport] [Ellucian Cloud status] Scheduled : Ellucian SaaS PROD ADFS Server Maintenance - affects CRM Advance, Advise, Recruit June 28th

[eoc at ellucian.com]

Ellucian SaaS PROD ADFS Server Maintenance - affects CRM Advance, Advise, Recruit June 28th : Scheduled

Scheduled Start: Jun 28, 2017, 20:00 EDT
Scheduled End: Jun 28, 2017, 22:00 EDT

Ellucian SaaS CRM Maintenance
Updates for Ellucian Cloud PROD Environments
CRM Advance, Advise & Recruit - June 28, 2017
 
DESCRIPTION OF PLANNED WORK:
This notice is to inform you about planned maintenance in the Amazon Web Services environments which are home to the Ellucian CRM PROD systems (Advance, Advise, and Recruit). We will be performing maintenance on the database that provides authentication services for the CRM cloud.  

WINDOW:  Wednesday June 28th - starting at 8 PM Eastern and concluding around 10 PM. 
 
IMPACTS:
There is no downtime expected, however new authentication requests to Recruit, Advance, and Advise PROD instances will fail during the maintenance window.  Since work is being performed on the environments there is a chance of intermittent slowness or the occasional disconnect during the window as well.

ACTION REQUIRED:
There is no action required by Customers. This announcement is for informational purposes only.
 
Thanks for your help and cooperation, feel free to reach out to your Customer Success Manager with any questions.
 
Your Ellucian Cloud Services and Customer Success Teams



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