[Elluciansupport] [Ellucian Cloud status] Scheduled : Ellucian SaaS CRM Maintenance - Updates for Ellucian Cloud Environments May 16-17

[eoc at ellucian.com]

Ellucian SaaS CRM Maintenance - Updates for Ellucian Cloud Environments May 16-17 : Scheduled

Scheduled Start: May 16, 2017, 20:00 EDT
Scheduled End: May 17, 2017, 22:00 EDT

Ellucian SaaS CRM Maintenance
Updates for Ellucian Cloud Environments
CRM Advance, Advise & Recruit - May 16-17, 2017
 
DESCRIPTION OF PLANNED WORK:
This notice is to inform you about planned maintenance in the Amazon Web Services environments which are home to the Ellucian CRM systems (Advance, Advise, and Recruit), starting on May 16 and continuing on May 17.  We are starting the work after 8 PM Eastern and concluding around 10 PM each night during the window. 
 
IMPACTS:
There is no downtime, we expect your environments will be available during the Window.  However, there might be intermittent slowness or the occasional disconnect during the window. 
 
ACTION REQUIRED:
There is no action required by Customers. This announcement is for informational purposes only.
 
Thanks for your help and cooperation, feel free to reach out to your Customer Success Manager with any questions.
 
Your Ellucian Cloud Services and Customer Success Teams



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