[Elluciansupport] REQ006326146 - Survey

Ellucian Support ellucian at service-now.com
Tue Sep 5 06:31:22 CDT 2017


Short description: Change AD-Admin Request for: Southeast Missouri State University
 You are receiving this notification because you have a pending survey for REQ006326146.
 Close Notes: 
AD account created and user information email to customer. 
 Caller: Ellucian Support
Campus: Main Campus 
Building: 
Room: 
Phone: N/A
Description: Change AD-Admin Request for: Southeast Missouri State University
 Name: Jada Brooks
 Email: jnbrooks2s at semo.edu
 Region: AD>ADMIN
 Location: Southeast Missouri State University
 Change: Reset password and reactivate account
 Access Requested: SAAS, 
 Comment:Student has tried to reset password and is receiving that her account does not exist. She is in the system as active
 CSM: Ally Matejcek
 CLA: Alix Gasser
 Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=1044]
 {snow-req:ADAdminRequest}
 From Address: jnbrooks2s at semo.edu
To Address(es): servicedesk at ellucian.com
Cc Address(es): 
 SURVEY REQUEST:
 Customer service is our top priority and your feedback is very important to us. Please go to the URL listed below to complete a quick survey about your recently resolved task. 
 Click here to view the task: LINK [https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=1de90faf4ff44f4027151e211310c7eb%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true]
 Click here to take the survey: HERE [https://ellucian.service-now.com/nav_to.do?uri=assessment_take2.do%3Fsysparm_assessable_type=db1997506fb32200b554dc8d8e3ee4b0%26sysparm_assessable_sysid=d699e1f84f810f8012601e211310c763]
 If you have trouble accessing the survey copy and paste the address below into your browser
https://ellucian.service-now.com/nav_to.do?uri=assessment_take2.do%3Fsysparm_assessable_type=db1997506fb32200b554dc8d8e3ee4b0%26sysparm_assessable_sysid=d699e1f84f810f8012601e211310c763
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