[Elluciansupport] REQ006859484 - Comment Added

[Ellucian Support]

Short Description: Change AD-Admin Request for: Southeast Missouri State University
 You are receiving this notification because a comment has been added to REQ006859484.
 Comments: 

2018-04-17 16:01:31 EDT - Lokesh Gunasekaran Comment
Hi team,
 Please reactivate SaaS account for user Brooke DeArman.
 Note : Unlock account. User has been deactivated due to not logging-in in over a year.

2018-04-16 15:30:26 EDT - Lokesh Gunasekaran Comment
Password has been reset and sent to Brooke DeArman over mail.

2018-04-16 13:47:39 EDT - Alix Gasser Comment
reply from: agasser at semo.edu
 Looks like the user is now in the system, thank you.
 Alix
 From: elluciansupport-bounces at newlist.semo.edu [mailto:elluciansupport-bounces at newlist.semo.edu] On Behalf Of Ellucian Support
Sent: Monday, April 16, 2018 9:50 AM
To: Murugan.Kannappan at ellucian.com; Bagyasree.Athi at ellucian.com; Vinitha.Venkateswaralu at ellucian.com; Preethi.Madanagopal at ellucian.com; Jan.Dudekula at ellucian.com; Gowtham.Baskaran at ellucian.com; Barath.Thangapandian at ellucian.com; Shyam.Kumar at ellucian.com; Jeevan.Joseph at ellucian.com; Ramesh.Balasubramani at ellucian.com; Lakshmanan.Thiruppathi at ellucian.com; elluciansupport at newlist.semo.edu; Kevinthomas.Vincent at ellucian.com; Sundaravel.Selvam at ellucian.com; Palaniappan.Lakshmanan at ellucian.com; Abinisha.Mani at ellucian.com; Leander.Clement at ellucian.com; Karthik.Kothandan at ellucian.com; Kevin.Hickey at ellucian.com; Thirumalaibharathi.Thangavelu at ellucian.com; Raja.Devadasi at ellucian.com; Pradeep.Rajendran at ellucian.com; Lokesh.Gunasekaran at ellucian.com; Umashree.Rameshkumar at ellucian.com; Mohammed.Siraj at ellucian.com; Manikandan.Sivaraj at ellucian.com
Subject: [Elluciansupport] REQ006859484 - Comment Added
 Short Description: Change AD-Admin Request for: Southeast Missouri State University
 You are receiving this notification because a comment has been added to REQ006859484.
 Comments:
________________________________
2018-04-16 10:49:04 EDT - Hugo Silva Comment
User is now recreated at:
https://semocrm.elluciancrmrecruit.com
________________________________
2018-04-09 17:47:26 EDT - Lokesh Gunasekaran Comment
Hi Team,
 User has been deactivated due to not logging-in in over a year. user existed in Ad admin region .
 Please check from your side whether CRM access is lock or unlock for that user .
 Thanks,
________________________________
2018-04-06 11:27:04 EDT - Lokesh Gunasekaran Comment
Password has been reset for user Name: Brooke DeArman
 Email: bdearman at semo.edu<mailto:bdearman at semo.edu>
 Sent password information over mail to user.
 Name: Ellucian Support
Campus: Main Campus
Building:
Room:
Phone: n/a
Description: Change AD-Admin Request for: Southeast Missouri State University
 Name: Brooke DeArman
 Email: bdearman at semo.edu<mailto:bdearman at semo.edu>
 Region: AD>ADMIN
 Location: Southeast Missouri State University
 Change: Unlock Account
 Access Requested: SAAS,
 Comment:Unlock account. User has been deactivated due to not logging-in in over a year.
 CSM: Ally Matejcek
 CLA: Alix Gasser
 Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=2356]
 {snow-req:ADAdminRequest}
 From Address: bdearman at semo.edu<mailto:bdearman at semo.edu>
To Address(es): servicedesk at ellucian.com<mailto:servicedesk at ellucian.com>
Cc Address(es):
 Click here to view: LINK<https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=0a7c5428db151fc8a5539c47db96190e%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true>
  Sincerely,
Southeast Missouri State Support Team
 Ref:MSG51207308
 Name: Ellucian Support
Campus: Main Campus
Building: 
Room: 
Phone: n/a
Description: Change AD-Admin Request for: Southeast Missouri State University
 Name: Brooke DeArman
 Email: bdearman at semo.edu
 Region: AD>ADMIN
 Location: Southeast Missouri State University
 Change: Unlock Account
 Access Requested: SAAS, 
 Comment:Unlock account. User has been deactivated due to not logging-in in over a year. 
 CSM: Ally Matejcek
 CLA: Alix Gasser
 Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=2356]
 {snow-req:ADAdminRequest}
 From Address: bdearman at semo.edu
To Address(es): servicedesk at ellucian.com
Cc Address(es): 
  Click here to view: LINK [https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=0a7c5428db151fc8a5539c47db96190e%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true]
   [[u_signature]]

Ref:MSG51249886
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