[Elluciansupport] REQ007164047 - Comment Added

[Ellucian Support]

Short Description: Change AD-Admin Request for: Southeast Missouri State University
 You are receiving this notification because a comment has been added to REQ007164047.
 Comments: 

2018-08-01 15:40:34 EDT - Alix Gasser Comment
reply from: agasser at semo.edu
 We’ve have names updated before, has this changed?
Alix
 From: elluciansupport-bounces at newlist.semo.edu [mailto:elluciansupport-bounces at newlist.semo.edu] On Behalf Of Ellucian Support
Sent: Wednesday, August 01, 2018 1:41 PM
To: elluciansupport at newlist.semo.edu; Kevinthomas.Vincent at ellucian.com
Subject: [Elluciansupport] REQ007164047 - Comment Added
 Short Description: Change AD-Admin Request for: Southeast Missouri State University
 You are receiving this notification because a comment has been added to REQ007164047.
 Comments:
________________________________
2018-08-01 14:40:08 EDT - Lokesh Gunasekaran Comment
It is not possible to update name in an existing account. Kindly let us know if new account needs to be created for Jeffrey Damerall
________________________________
2018-08-01 13:11:11 EDT - Guest Comment
Received From: graduate at semo.edu<mailto:graduate at semo.edu>
 Name: Ellucian Support
Campus: Main Campus
Building:
Room:
Phone: n/a
Description: Change AD-Admin Request for: Southeast Missouri State University
 Name: Allie Wolz
 Email: graduate at semo.edu<mailto:graduate at semo.edu>
 Region: AD>ADMIN
 Location: Southeast Missouri State University
 Change: Update name to Jeffrey Damerall
 Access Requested: Recruiter SAAS,
 Comment:The user that used to have this email address has left the university and the new user is Jeffrey Damerall. Please update the name. He is the only one that will have access to that email.
 CSM: Ally Matejcek
 CLA: Alix Gasser
 Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=3274]
 {snow-req:ADAdminRequest}
 From Address: graduate at semo.edu<mailto:graduate at semo.edu>
To Address(es): servicedesk at ellucian.com<mailto:servicedesk at ellucian.com>
Cc Address(es):
 Click here to view: LINK<https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=7e46a393dbe35b4cd8909c47db961931%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true>
  Sincerely,
Southeast Missouri State Support Team
 Ref:MSG53402196

2018-08-01 14:40:08 EDT - Lokesh Gunasekaran Comment
It is not possible to update name in an existing account. Kindly let us know if new account needs to be created for Jeffrey Damerall

2018-08-01 13:11:11 EDT - Guest Comment
Received From: graduate at semo.edu
 Name: Ellucian Support
Campus: Main Campus
Building: 
Room: 
Phone: n/a
Description: Change AD-Admin Request for: Southeast Missouri State University
 Name: Allie Wolz
 Email: graduate at semo.edu
 Region: AD>ADMIN
 Location: Southeast Missouri State University
 Change: Update name to Jeffrey Damerall
 Access Requested: Recruiter SAAS, 
 Comment:The user that used to have this email address has left the university and the new user is Jeffrey Damerall. Please update the name. He is the only one that will have access to that email.
 CSM: Ally Matejcek
 CLA: Alix Gasser
 Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=3274]
 {snow-req:ADAdminRequest}
 From Address: graduate at semo.edu
To Address(es): servicedesk at ellucian.com
Cc Address(es): 
  Click here to view: LINK [https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=7e46a393dbe35b4cd8909c47db961931%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true]
   [[u_signature]]

Ref:MSG53404680
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