[Elluciansupport] REQ006982086 - Comment Added

[Ellucian Support]

Short Description: Change AD-Admin Request for: Southeast Missouri State University
 You are receiving this notification because a comment has been added to REQ006982086.
 Comments: 

2018-05-21 07:09:29 EDT - Palaniappan Lakshmanan Comment
Hi Alix,
 The email address - graduateonline at semo.edu looks like a group distro. we won't accept this type of email address because we will be sharing password to the email only and it's confidential. So we need Amanda Webb email address to add the user.
 Kindly do the needful

2018-05-19 18:12:57 EDT - Alix Gasser Comment
reply from: agasser at semo.edu
 This is her email. She does not have another one.
 Alix Gasser
Assistant Director of Admissions for Communications
Southeast Missouri State University
agasser at semo.edu<mailto:agasser at semo.edu>
P:(573) 651-2587
F:(573) 651-5936
 Sent from my iPhone
 On May 19, 2018, at 3:57 PM, Ellucian Support <

2018-05-19 16:56:24 EDT - Lokesh Gunasekaran Comment
All accounts need to be tied to a person. Departmental or group accounts are not allowed. 
 Please provide us the individual email ID of Amanda Webb to proceed further.
 Name: Ellucian Support
Campus: Main Campus
Building: 
Room: 
Phone: n/a
Description: Change AD-Admin Request for: Southeast Missouri State University
 Name: Mary McKee
 Email: graduateonline at semo.edu
 Region: AD>ADMIN
 Location: Southeast Missouri State University
 Change: Update name to Amanda Webb
 Access Requested: Recruiter SAAS, 
 Comment:This email has been moved to another person. Mary McKee has left the university and Amanda Webb will be the only person using this email. Could we change the name in the system and have the password reset? 
 CSM: Ally Matejcek
 CLA: Alix Gasser
 Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=2735]
 {snow-req:ADAdminRequest}
 From Address: graduateonline at semo.edu
To Address(es): servicedesk at ellucian.com
Cc Address(es): 
  Click here to view: LINK [https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=6af058c7db8e1b84a72e9ae4db9619e4%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true]
   [[u_signature]]

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