[Elluciansupport] [Ellucian Cloud status] Scheduled : Ellucian SaaS CRM Recruit – May Monthly Software Update - Deploy to TEST May 30

[eoc at ellucian.com]

Ellucian SaaS CRM Recruit – May Monthly Software Update - Deploy to TEST May 30 : Scheduled

Scheduled Start: May 30, 2018, 10:00 EDT
Scheduled End: May 30, 2018, 12:00 EDT

Ellucian SaaS CRM Recruit 
May Monthly Software Update 
Deploy to TEST May 30

DETAILS:
Thank you for your patience regarding the CRM Recruit Maintenance Update.
 
As a result of the TEST deployment of the Maintenance Update (MU), an issue was identified. The development team and ActionLine analysts were quickly engaged and the PROD deployment of the MU was delayed. The team has identified the root cause of this issue, created a fix, and is conducting testing to ensure that this fix addresses the underlying issue.

May's scheduled MU is being deployed to TEST environments on Wednesday, May 30th from 10:00 AM to 12:00 PM, followed by PROD environments on Thursday, May 31, 2018 from 8:00 PM to 10:00 PM. 
 
Ellucian is committed to ongoing defect resolutions and high quality. Thank you for your continued feedback as we improve communications and provide timely resolution to defects.
 
Details about the CRs included in the update can be found here: https://ecommunities.ellucian.com/message/204170 
 

WINDOW:
Wednesday, May 30th @ 10:00am concluding by Wednesday, May 30th @ 12:00pm
 
 
IMPACTS:
There is no downtime expected while the update is being deployed. Since work is being performed on the environments there is a chance of intermittent slowness or the occasional disconnect during the window as well. 
 
 
ACTION REQUIRED:
There is no action required by Customers. This announcement is for informational purposes only.
 
 
Should you have questions, please contact your Customer Success Manager.



      --
      Incident Status: http://stspg.io/85b78313e
Ellucian Cloud Status: http://status.elluciancloud.com
To manage your subscription: http://status.elluciancloud.com/manage/cjxmbmn6l2nf
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://newlist.semo.edu/pipermail/elluciansupport/attachments/20180525/9c7a2b60/attachment.html