[Elluciansupport] [EXT]: Re: RTSK0118474-eCRM SaaS Update Complete: Ellucian CRM Recruit Non-Prod

[Gomez, Michael]

Hi Alisa,

I hope this email finds you well. I realize this message is late and I apologize for any confusion. Sending these follow-up emails is a manual process I was unable to send this correspondence yesterday. Moving forward I will be certain to get these emails out more promptly. Thanks for the feedback on this matter.

Thanks,
Gomez

Michael Gomez, MCP | Cloud Assurance Manager - eCRM | ellucian® | M:+1.407.756.9616


From: "McFerron, Alisa" <amcferron at semo.edu>
Date: Wednesday, August 7, 2019 at 7:59 AM
To: snowdesk <ellucian at service-now.com>, Ellucian Support List <elluciansupport at newlist.semo.edu>
Cc: "Williams-Allen, Shellee" <Shellee.Williams-Allen at ellucian.com>, Michael Gomez <Michael.Gomez at ellucian.com>
Subject: [EXT]: Re: [Elluciansupport] RTSK0118474-eCRM SaaS Update Complete: Ellucian CRM Recruit Non-Prod

**External Email**
Why was this email sent a day after it was completed?
Alisa McFerron
Associate Director of Admissions
Southeast Missouri State University
Office: 573-651-5937
Fax: 573-651-5936

On Aug 7, 2019, at 6:58 AM, Ellucian Service Desk <ellucian at service-now.com<mailto:ellucian at service-now.com>> wrote:

Dear valued customer,



Your Ellucian CRM Recruit SaaS update for SemoTestCRM has been completed successfully. The work that was started for your Non-Prod environment is now complete, and you can proceed with validating configured system functionalities. If you encounter any issues during validation, please proceed with opening an Action Line ticket through the Customer Center<https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fellucian.force.com%2Fclients%2Fs%2F&data=02%7C01%7CMichael.Gomez%40ellucian.com%7C7f744d76bab04ca6e08c08d71b2ebe12%7Cba4f1b25f4f74403892553e24140459f%7C0%7C1%7C637007759911518149&sdata=MbgTC6XWcUkInMHcorV7cB9yt0kPCP1qmdSodIKxgz8%3D&reserved=0>.



If you have any questions or concerns, please contact your Customer Success Manager.  If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.





Thanks,

Ellucian Cloud Team

Ref:MSG60951126
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