[Elluciansupport] Ellucian Cloud Maintenance - eCRM SaaS Infrastructure Maintenance Notification: Ellucian CRM Prod - 28 May 2019

[eoc at ellucian.com]

eCRM SaaS Infrastructure Maintenance Notification: Ellucian CRM Prod

Upcoming scheduled maintenance notice
ELLUCIAN CLOUD SERVICES 

As part of our ongoing SaaS delivery improvements an infrastructure maintenance is planned for all eCRM customers. This maintenance will affect all eCRM Prod environments and there is no downtime expected, however, you may experience intermittent disconnects while working in your environment.

WINDOW: 
*** For customers in the Europe region***
Starting Tuesday, May 28, 2019 at 2:00 PM EDT and concluding by Tuesday, May 28, 2019 at 4:00 PM EDT.

*** For customers in the United States and Canada regions***
Starting Tuesday, May 28, 2019 at 8:00 PM EDT and concluding by Tuesday, May 28, 2019 at 10:00 PM EDT.

*** For customers in the Australia and New Zealand regions ***
Starting Wednesday, May 29, 2019 at 9:00 AM EDT and concluding by Wednesday, May 29, 2019 at 11:00 AM EST.

If you have any questions or concerns, please contact your Customer Success Manager. If you are an implementing customer, please contact your Ellucian Project Manager.

Thanks,
Ellucian Cloud Team

Start time
May 28, 14:00 EDT

Components Affected
Ellucian SaaS - Ellucian Recruit, Ellucian SaaS - Ellucian Advance, Ellucian SaaS - Ellucian Advise

View full scheduled maintenance details http://stspg.io/1cc4369e4

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