[Elluciansupport] Ellucian Cloud Maintenance - Ellucian CRM SaaS April Maintenance Update: Ellucian CRM Recruit Non-Prod - 21 April 2020

[eoc at ellucian.com]

Ellucian CRM SaaS April Maintenance Update: Ellucian CRM Recruit Non-Prod

Upcoming scheduled maintenance notice
ELLUCIAN CLOUD SERVICES 

As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Recruit in the cloud, we are continuing to deliver Maintenance Updates (MUs) to resolve critical Change Requests (CRs) on a monthly basis. 

This MU does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process. 


Details about the CRs included in this update can be found on Customer Center here: 
https://ecommunities.ellucian.com/thread/84821

WINDOW: 
*** United States, Canada, Latin America, EMEA and APAC customers ***
Starting Tuesday, April 21, 2020 at 2:00 PM EDT and concluding by Tuesday, April 21, 2020 at 4:00 PM EDT

IMPACT:
This MU only impacts Ellucian CRM Recruit Non-Prod environments in the United States, Canada, Latin America, EMEA and APAC regions. There is no expected downtime during the MU however you may experience intermittent slowness or an occasional disconnect to your environment. 

ACTION REQUIRED:
There is no action required at this time, this announcement is informational.

IMPORTANT:
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).

Should you encounter issues after the MU, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Thank you, 
Ellucian Cloud Team

Start time
Apr 21, 14:00 EDT

Components Affected
Ellucian SaaS - Ellucian Recruit, Ellucian SaaS - Ellucian Recruit (APAC), Ellucian SaaS - Ellucian Recruit (EMEA)

View full scheduled maintenance details http://stspg.io/ysb5581vhndd

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