[Elluciansupport] Ellucian Cloud Maintenance - Ellucian CRM SaaS Maintenance Update: Ellucian CRM Recruit Non-Prod - 18 August 2020

[eoc at ellucian.com]

Ellucian CRM SaaS Maintenance Update: Ellucian CRM Recruit Non-Prod

Upcoming scheduled maintenance notice
ELLUCIAN CLOUD SERVICES 

As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Recruit in the cloud, we are continuing to deliver Maintenance Updates (MUs) to resolve critical Change Requests (CRs) on a monthly basis. 

This MU does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process. 

Details about the CRs included in this update can be found on Customer Center here: 
https://ellucian.force.com/clients/s/releases/a111M00000QEeMH/recruit-cloud-2020-august-maintenance-update

WINDOW: 
*** United States and Canada customers ***
Starting Tuesday, August 18, 2020 at 2:00 PM EDT and concluding by Tuesday, August 18, 2020 at 4:00 PM EDT

IMPACT:
This MU only impacts Ellucian CRM Recruit Non-Prod environments in the United States and Canada regions. There is no expected downtime during the MU however you may experience intermittent slowness or an occasional disconnect to your environment. 

ACTION REQUIRED:
There is no action required at this time, this announcement is informational.

IMPORTANT:
This maintenance update will only deploy to all Non-Prod Ellucian CRM Recruit 6.1 environments. The Prod version of this MU will be deployed with the Ellucian CRM Recruit 6.1 Prod upgrades.

If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).

Should you encounter issues after the MU, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Thank you, 
Ellucian Cloud Team

Start time
Aug 18, 14:00 EDT

Components Affected
Ellucian SaaS - Ellucian Recruit

View full scheduled maintenance details http://stspg.io/3mfj6t441lgt

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