[Elluciansupport] Ellucian Cloud Maintenance - Ellucian CRM Recruit SaaS: Infrastructure Maintenance Prod - 16 December 2020

[eoc at ellucian.com]

Ellucian CRM Recruit SaaS: Infrastructure Maintenance Prod

Upcoming scheduled maintenance notice
ELLUCIAN CLOUD SERVICES 

As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM in the cloud, an infrastructure maintenance is planned for all Ellucian CRM Recruit customers. This infrastructure maintenance does not require your institution to engage, configure, or test as there are no new features being released or corrected.

Details about the CRs included in this maintenance can be found here: 
https://ellucian.force.com/clients/s/change-request/a0x1M000007yDg4/cr000177019

WINDOW:
*** United States and Canada customers ***
Starting Wednesday, December 16, 2020 at 8:00 PM EST and concluding by Wednesday, December 16, 2020 at 10:00 PM EST

IMPACT:
This infrastructure maintenance impacts all Ellucian Recruit Prod environments in the United States and Canada regions. There is no expected downtime during the infrastructure maintenance however you may experience intermittent slowness or an occasional disconnect to your environment.

ACTION REQUIRED:
There is no action required at this time, this announcement is informational.

IMPORTANT:
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian solution(s).

Should you encounter issues after the infrastructure maintenance, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian solution, please contact your Project Manager.


Thank you, 
Ellucian Cloud Team

Start time
Dec 16, 20:00 EST

Components Affected
Ellucian SaaS - Ellucian Recruit

View full scheduled maintenance details https://stspg.io/wsx1s397t65m

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